Family Advisor – In Training

Jobtailor; Deutschland; Remote; EUR 40.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a dynamic Resident Recruitment and Marketing Specialist for senior housing to lead recruitment by building relationships with prospects and their families. You will craft marketing strategies and maintain occupancy while delivering exceptional client service.

The role emphasizes strong communication, market development, and collaboration with the care team; local travel and a valid driver's license are preferred requirements.

Qualifikationen

• Excellent verbal and written English communication.
• Ability to articulate a clear vision of the community and services.
• Professional demeanor and punctuality.
• Experience in marketing to seniors or healthcare-related sectors.
• Knowledge of dementia signs.

Aufgaben

• Lead the resident recruitment process by establishing and cultivating relationships with prospects and their families.
• Identify individual candidates' needs.
• Develop and maintain internal and external marketing strategies.
• Build referral sources and community relationships.
• Maintain occupancy levels.
• Track and trend resident movements.
• Serve as the central point of contact for prospective residents.
• Manage the admission/assessment process in collaboration with the community management team.

Kenntnisse

Superior communication skills

Customer service skills

Team and business partner skills

Outgoing personality

Dependable and punctual

Adaptability and flexibility

Knowledge of dementia

Travel willingness

Ausbildung

Degree in marketing or human services field preferred

Tools

Driver's License

Jobbeschreibung

• Lead the resident recruitment process by establishing and cultivating relationships with prospects and their families
• Identify individual candidates' needs
• Develop and maintain internal and external marketing strategies
• Build referral sources and community relationships
• Maintain occupancy levels
• Track and trend resident movements
• Serve as the central point of contact for prospective residents
• Manage the admission/assessment process in collaboration with the community management team

Requirements

• Superior communication skills with the ability to communicate in English, both orally and in writing
• Ability to communicate a clear vision of the community and its services
• Dependable and punctual with a professional, competent demeanor
• Knowledge of the physiology and psychology of the older person
• Recognition of common signs/symptoms of dementia
• Strong customer service skills and telephone marketing skills
• Adaptability, flexibility and focus on meeting the needs of prospective residents and their families
• Team and business partner skills
• Degree in marketing or human services field preferred
• Prior experience in marketing to seniors, sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred
• Proven track record of marketing/sales results
• Outgoing personality, superior communication skills and strong customer service orientation required
• Neat, clean appearance and positive, cheerful attitude
• Clean driving record and valid state-issued driver's license
• Local travel required

Core Competencies

Demonstrates expertise in resident recruitment and marketing strategies, with a strong focus on building relationships with prospects and their families. Possesses knowledge of senior care needs and effective communication skills to convey community services.

Highest-signal resume keywords

• Resident Recruitment
• Marketing Strategies
• Customer Service Skills
• Communication Skills
• Knowledge of Dementia

Hard Skills

• Marketing
• Sales
• Assessment Process Management
• Occupancy Level Maintenance
• Tracking Resident Movements

Soft Skills

• Dependability
• Adaptability
• Team Collaboration
• Outgoing Personality
• Professional Demeanor

Certifications & Qualifications

• Valid State-Issued Driver's License

Industry Keywords

• Senior Housing
• Long-Term Care Insurance
• Healthcare
• Personal Care
• Dementia Recognition