Facilities Coordinator (m/w/d)

JLL; München; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

JLL is seeking a Facilities Coordinator to partner with the Facilities Manager and support day-to-day property operations and maintenance services. You will work directly with clients and building occupants, coordinating maintenance activities and managing vendor relationships to ensure smooth operations.

You will monitor KPIs/SLAs, assist with budgeting and variance reporting, and help implement innovative facility management practices to improve efficiency and service delivery.

Qualifikationen

• Minimum of two years of facilities management or related experience in corporate, third-party service, or consulting environments.
• Excellent communication and customer service skills.
• Strong organizational abilities with multi-tasking skills.
• Basic understanding of building mechanical and electrical systems.

Aufgaben

• Coordinate maintenance and repair services with the Facilities Manager, ensuring quality work and satisfied clients
• Build strong relationships with building occupants and respond quickly to their facility needs and concerns
• Manage work orders for staff and vendors, tracking everything to completion and maintaining high service standards
• Provide 24/7 emergency support when critical situations arise, following proper escalation and reporting procedures
• Monitor KPIs and SLAs to spot issues early and keep operations on track
• Support budget development and create regular variance reports to help manage costs effectively
• Coordinate with vendors and suppliers on performance expectations, contract maintenance, and compliance requirements
• Help implement innovative facility management practices that improve efficiency and service delivery

Kenntnisse

Communication

Customer service

Organization

Multi-tasking

Tools

FM software

Jobbeschreibung

As a Facilities Coordinator at JLL, you\'ll be a key partner to our Facilities Manager, helping deliver exceptional property operations and maintenance services. You\'ll work directly with clients and building occupants, coordinate maintenance activities, manage vendor relationships, and help ensure everything runs smoothly day-to-day.

What your day-to-day will look like:

• Coordinate maintenance and repair services with the Facilities Manager, ensuring quality work and satisfied clients
• Build strong relationships with building occupants and respond quickly to their facility needs and concerns
• Manage work orders for staff and vendors, tracking everything to completion and maintaining high service standards
• Provide 24/7 emergency support when critical situations arise, following proper escalation and reporting procedures
• Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to spot issues early and keep operations on track
• Support budget development and create regular variance reports to help manage costs effectively
• Coordinate with vendors and suppliers on performance expectations, contract maintenance, and compliance requirements
• Help implement innovative facility management practices that improve efficiency and service delivery

Required qualifications:

• Minimum of two years of facilities management or related experience in corporate, third-party service, or consulting environments
• Excellent communication and customer service skills—you genuinely enjoy helping people and solving problems
• Strong organizational abilities with proven multi-tasking skills to juggle competing priorities
• Basic understanding of building mechanical and electrical systems
• Computer proficiency with facility management software and standard business applications