E-commerce Manager

Jobtailor; Deutschland; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior E-commerce Operations Lead to own Shopify structures and govern release processes for a high-growth DTC brand. You will drive end-to-end launch execution, collaborate with Marketing, Supply Chain, and Customer Care, and optimize workflows with AI tools to accelerate decision-making.

The role requires 5+ years in eCommerce operations, 2+ years leading global teams, and proven Shopify/Shopify Plus experience.

Qualifikationen

• 5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
• 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
• Proven recent expertise managing Shopify or Shopify Plus stores.
• Project management experience.
• Familiarity with key eCommerce tools and systems, including Klaviyo, Loop or Recharge, After-Sell, and Looker/Triple Whale.
• Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows in an eCommerce/DTC environment.

Aufgaben

• Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
• Establish and maintain a structured e-commerce governance framework with Stage → Approve → Test → Deploy processes for releases.
• Reduce launch defects through disciplined release management and operational controls.
• Establish clear priorities, monitor execution, conduct regular 1:1s, and hold contributors accountable for commitments.
• Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates.
• Own end-to-end operational execution of eCommerce launches, ensuring successful deployment and post-launch validation.

Kenntnisse

Shopify

Shopify Plus

eCommerce operations

project management

release management

operational metrics

workflow auditing

AI platforms

checkout optimization

user experience enhancement

Jobbeschreibung

Responsibilities

• Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
• Ensure the ecosystem runs autonomously.
• Establish and maintain a structured e-commerce governance framework, including Stage → Approve → Test → Deploy processes for all website releases.
• Reduce launch defects through disciplined release management and operational controls.
• Establish clear priorities, monitor execution, conduct regular 1:1s, and hold contributors accountable for commitments and delivery timelines.
• Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates.
• Own end-to-end operational execution of eCommerce launches, ensuring successful deployment and post-launch validation.
• Define, monitor, and report on key e-commerce operational metrics.
• Audit existing eCommerce workflows, identify inefficiencies, and implement improvements.
• Evaluate new Shopify apps and integrations to enhance checkout, upsells, or user experience.
• Leverage advanced AI platforms to streamline day-to-day operational workflows.

Requirements

• 5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
• 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
• Proven recent expertise managing Shopify or Shopify Plus stores.
• Project management experience.
• Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting).
• Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerce/DTC environment.
• Limited travel may be required.
• Willingness to work US time zones, regardless of geographic location.
• Access to a computer, a reliable internet connection, and a distraction-free work environment.

ATS Optimization Keywords

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Hard Skills

• Shopify
• Shopify Plus
• eCommerce operations
• project management
• release management
• operational metrics
• workflow auditing
• AI platforms
• checkout optimization
• user experience enhancement

Soft Skills

• leadership
• accountability
• collaboration
• communication
• prioritization
• monitoring execution
• coaching
• discipline
• problem-solving
• adaptability