Director Operations (all genders)

FREQUENTIS Deutschland GmbH; Karlsruhe; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

30 days annual leave

In-house gym and sports programs

JobRad bicycle leasing

Flexitime and virtual working models

Office roof terrace and events

Job summary

Frequentis Comsoft GmbH in Karlsruhe is seeking a senior leader to drive the strategic development and operational management of its project delivery and service organization. You will own end-to-end execution of large-scale international integration programs, ensuring quality, cost control, and schedule adherence.

The role requires extensive leadership experience, a track record in building scalable delivery structures, and strong stakeholder management abilities across aviation, defense,

Qualifications

• University degree in Business Administration, Engineering, Computer Science, or comparable discipline.
• Several years of leadership experience in a similar operations, delivery, or senior management role.
• Proven track record leading complex international projects and services.
• Industry experience in aviation, defense, software, or IT is desirable.
• Experience building scalable delivery and service organizations and driving operational excellence.

Responsibilities

• Drive strategic development and operational management of the project delivery and service organization."alignment with the company strategy and Ambition 2030.
• Own end-to-end execution of integration projects ensuring delivery quality, cost, schedule, and resources.
• Lead and develop delivery and service teams to achieve a high-performing operating model.
• Lead transformation and operational excellence initiatives to improve processes and governance.
• Establish and monitor KPIs for transparency and efficiency.
• Foster a high-performance culture and develop leaders across the organization.
• Identify strategic risks and report to executive management.
• Contribute to the executive leadership team and strategic decisions.

Skills

Leadership experience

Delivery leadership

Strategic mindset

Stakeholder management

Executive communication

Education

University degree in Business Administration or Engineering

MBA advantage

Job description

Karlsruhe FREQUENTIS Comsoft GmbH From now on Full time

Even though we maintain our feet on the ground, our second home will always remain in the sky. As a medium-sized IT company situated in Karlsruhe Germany, developing tailored solutions for global air traffic control authorities is our forte. Our contribution to Flight security, can be found in our systems that operate at various flight control centres and airports, located in more than 80 countries of the world. FREQUENTIS COMSOFT is part of the successful Frequentis group, situated in Vienna, Austria. More information about us on our Youtube Channel .

Key Tasks

• Drive the strategic development and operational management of the project delivery and service organization in alignment with the company strategy and Ambition 2030
• Hold end-to-end accountability for the successful execution of integration projects and programs, ensuring delivery excellence in terms of quality, cost, schedule, and resource management.
• Lead, develop, and continuously enhance the delivery and service organization, ensuring a high-performing, scalable, and customer-focused operating model
• Drive transformation and operational excellence initiatives to continuously improve processes, methodologies, and governance structures
• Establish, monitor, and optimize key performance indicators (KPIs) to ensure transparency, operational efficiency, and sustainable business success
• Foster a high-performance, collaborative culture while supporting the development of leaders and employees across the organization
• Identify, assess, and manage strategic risks, ensuring regular reporting and recommendations to executive management
• Actively contribute as a member of the executive leadership team and support strategic decision-making across the organization

Key Qualifications

• Successfully completed university degree in Business Administration, Engineering, Computer Science, or a comparable discipline; additional management qualifications (e.g., MBA) are considered an advantage.
• Several years of leadership experience in a comparable operations, delivery, or senior management role.
• Proven track record in leading complex international project and service organizations, including the successful execution of large-scale transformation programs.
• Industry experience in aviation, defense, software, or information technology is highly desirable.
• Demonstrated experience in building and developing scalable delivery and service organizations, as well as designing efficient processes and operational excellence initiatives.
• Strong strategic and entrepreneurial mindset with a focus on scalability, sustainable growth, and operational excellence.
• Authentic and inspiring leader with a strong execution focus, a proactive “can-do” attitude, and a willingness to support teams pragmatically and hands-on, even in challenging situations.
• Excellent leadership, communication, and stakeholder management skills, with the ability to successfully develop people, teams, and organizations.

Our Values

At Frequentis Comsoft, we are convinced that people deliver their best results when working in a company that suits them. Our employees all want to make a difference and to take responsibility for their work. We also firmly believe that as a company, we are stronger when people from diverse backgrounds actively contribute to the business. In addition to professional qualifications, we rely on good ideas, commitment and personal responsibility. We are always seeking bright minds, experts and lateral thinkers of every type, all of whom share an enthusiasm for making global air traffic even safer.

We offer attractive employee packages, where financial rewards are just as important as other benefits, including a 30-day annual leave allowance, sports and health programs, and JobRad bicycle leasing. The work-life balance of our employees is particularly important to us. We believe that private and family needs should be fully compatible with the daily work routine and that our employees should feel able to meet personal commitments even during standard working hours. This is another reason why flexitime and virtual working models come as standard at Frequentis Comsoft. In addition, our spacious and quiet offices, in which a maximum of four colleagues sit together, provide a calm and productive working environment. We are also guided by the principle of “healthy mind in a healthy body”. Our staff can train before or after work in our in-house gym or participate in sports courses. In addition, we regularly participate in various sports activities to promote team spirit and celebrate shared successes. A range of annual parties and events – for example, on our beautiful roof terrace – strengthen our sense of corporate community.

FLEXIBLE, FAMILY FRIENDLY LIVELY, OPEN PERMANENT INTERNATIONAL COMPANY OFFICES WITH
ROOFTOP FREE CORPORATE EASY ACCESS

WORKING HOURS CULTURE EMPLOYMENT CONTRACTS CAREER OPORTUNITIES GYM MAX. 4 PERSONS TERRACE BEVERAGES EVENTS TO PUBLIC TRANSPORT

Salary Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.

At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.
READ MORE ABOUT FREQUENTIS CAREER AWARDS