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Senior Consultant - Head of the European Division in AmsterdamI recruit within the International Service Industry - Head of Hotels, Bars and Leisure…
Salary: €65.000 + bonus KPI driven
Start: ASAP
Languages: German and English - Fluent
Please note that the client will not accept applications if there is a language barrier.
Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.
I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.
Key Responsibilities
- Guardian of Grandeur: Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.
- Operational Excellence: Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.
- Luxury Brand Ambassador: Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.
- Guest Experience Architect: Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.
- Foster relationships across departments: Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.
- Guest Resolution: Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.
- Talent Development: Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.
Qualifications & Skills
- Experience: A minimum of five years in a senior Housekeeping leadership role within the luxury or ultra-luxury hospitality sector is preferred.
- Language: Native-level proficiency in German and English; fluency in additional languages is a prestigious asset.
- Leadership: Demonstrated ability to lead, inspire, and manage diverse, high-performing teams within an opulent hospitality environment.
- Detail-Oriented: Unmatched attention to detail, with the ability to organize, prioritize, and execute responsibilities with speed and elegance.
- Professionalism: An innate sense of discretion, polish, and passion for surpassing expectations in all facets of guest service and hotel operations.
What Awaits You
- The opportunity to be the custodian of luxury for one of Munich’s most esteemed hotel collections.
- A collaborative, dynamic environment where your expertise defines the heartbeat of the guest experience.
- Competitive remuneration and benefits befitting your leadership within a world-class hospitality brand.
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