Director, Head of Lead Acquisition (all genders)

Evotec; München; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading life sciences company in Munich seeks a Director, Head of Lead Acquisition to architect their global customer engagement strategy. You will lead a high-performing global team and drive impactful connections through optimized digital platforms and strategic outreach initiatives. The ideal candidate should have 3+ years in communication management, a science degree, and be fluent in English. This role is crucial for shaping how the company engages with the world, fostering growth and innovation.

Qualifikationen

• 3+ years of experience in global communication management or commercial leadership roles.
• Strong understanding of e-commerce platforms and outreach operations.
• Fluent in English with exceptional communication skills.

Aufgaben

• Drive customer engagement through global inquiry management.
• Establish communication protocols for consistency and efficiency.
• Manage strategic outreach and global campaigns.

Kenntnisse

Global communication management

CRM systems

Digital marketing technologies

Stakeholder engagement

E-commerce platforms

Ausbildung

Science degree

Jobbeschreibung

Shape the Future of Customer Engagement

As the Director, Head of Lead Acquisition, you are the architect of Evotec’s global customer engagement strategy. This is not just a leadership role—it’s a mission‑critical position that drives how we connect with the outside world. You will lead a high‑performing global team, ensuring every customer inquiry becomes an opportunity for impact. From optimizing digital commerce platforms to orchestrating strategic outreach initiatives, your work will define how Evotec is experienced across every touchpoint.

You will own the global inquiry ecosystem, setting standards for speed, accuracy, and professionalism while championing innovation and continuous improvement. Beyond operational excellence, you will support global campaigns and events, aligning them with commercial objectives to amplify Evotec’s visibility and position us as a top‑tier partner in life sciences. Your leadership will foster trust, strengthen partnerships, and accelerate growth.

Key Responsibilities

Global Inquiry & Communication Leadership

• Drive customer engagement by overseeing and optimizing worldwide inquiry routing for timely, accurate, and meaningful responses.
• Establish and enforce global communication protocols that ensure consistency, efficiency, and proactive engagement.
• Lead qualification and monitoring processes, ensuring strategic alignment and continuous improvement.
• Define and track KPIs to measure impact, optimize performance, and fuel business growth.

Digital Commerce & Campaign Strategy

• Own global commerce inquiry management and ensure seamless integration with organizational processes.
• Partner with marketing and commercial teams to design and execute digital engagement strategies that convert interest into action.
• Support global campaigns through centralized list generation, outreach tools, and analytics.

Event & Strategic Outreach Leadership

• Deliver world‑class global event support—from planning and sales coordination to post‑event reporting and follow‑up.
• Manage and optimize strategic lists (venture capital contacts, key stakeholders) to enable targeted outreach.
• Ensure data accuracy and actionable insights through robust analytics and database management.

What You Bring

• Proven expertise in global communication workflows, CRM systems, and inquiry management.
• Strong understanding of e‑commerce platforms, digital marketing technologies, and business intelligence tools.
• Experience leading global teams and managing complex, cross‑functional projects.
• Exceptional communication and stakeholder engagement skills—you influence at every level.
• Ability to implement scalable processes and drive adoption across diverse teams.

Why This Role Matters

• You will define how Evotec engages with the world—from first inquiry to lasting partnership.
• Your leadership will shape global strategies, optimize digital platforms, and elevate brand visibility.
• You’ll have the mandate to innovate, lead transformation, and deliver measurable impact on growth.

Requirements

• 3+ years of experience in global communication management, outreach operations, or commercial leadership roles.
• Understanding of Evotec capabilities and end‑to‑end offerings.
• Science degree.
• Fluent in English.

FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.