Digital Wellness Support Coordinator (Remote, Flexible Hours)

Embedded Shishya; Deutschland; Hybrid; EUR 16.531 - 27.552; Teilzeit

Benefits dieser Stelle

Remote work

Flexible hours

Competitive pay structure

Training on platforms

Mission-driven work

Collaborative team environment

Zusammenfassung

Embedded Shishya is hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients via SMS, with occasional phone support. The role offers flexible, part-time hours and remote work, ideal for someone seeking supplemental income while staying responsive during core hours.

You will learn digital tools quickly, use online platforms, and help clients access care. Training on industry-leading platforms is provided in a collaborative team environment.

Qualifikationen

• Proven ability to communicate clearly via text and voice.
• Demonstrated empathy and patient advocacy orientation.
• Strong organizational skills and attention to detail.

Aufgaben

• Respond quickly to inbound SMS inquiries with warmth and professionalism.
• Ask thoughtful questions to identify client needs and goals.
• Schedule calls via Calendly or similar tools when deeper conversations are needed.
• Input and update client data in CRM and scheduling platforms.
• Build rapport with new leads and nurture trust over time.

Kenntnisse

Clear communication

Empathy

Organized

Tech-savvy

Scheduling & coordination

Tools

CRM software

Calendly

Jobbeschreibung

Digital Wellness Support Coordinator (Remote, Flexible Hours)

Help patients start their wellness journey—all from your laptop.

We’re hiring a Digital Wellness Support Coordinator to be the first point of contact for potential patients reaching out via SMS. You’ll also provide occasional phone support and serve as a knowledgeable, compassionate guide to help clients access the care they need.

This flexible, part-time role is ideal for someone seeking supplemental income with the freedom to respond on their own schedule—while still being responsive and engaged during core hours.

Your Day-to-Day Responsibilities:

• Quickly reply to inbound text inquiries with professionalism and warmth
• Ask thoughtful questions to uncover client needs and goals
• Schedule calls via tools like Calendly when deeper conversations are needed
• Input and update client data in our CRM and scheduling platforms
• Build rapport with new leads and foster trust over time
• Send helpful, friendly follow-ups as needed

You’re a Great Fit If You:

• Learn digital tools quickly and enjoy working with online platforms
• Communicate clearly through text and voice
• Are reliable, detail-oriented, and organized
• Can stay lightly “on call” and respond during East Coast daytime hours
• Have an interest in telehealth, wellness, or patient advocacy
• Enjoy meaningful interactions and are naturally empathetic

Perks & Benefits:

• Remote and part-time with flexible scheduling
• Competitive pay structure
• Training on industry-leading platforms
• Mission-driven work that genuinely helps people
• A caring, curious, and collaborative team environment