Desktop Engineer - Seelze Germany

ESP Global Services; Seelze; Vor Ort; EUR 43.000 - 58.000; Vollzeit

Benefits dieser Stelle

Voucher-based platform access

ESP Learning Platform with pathways to

Certification access

Zusammenfassung

ESP Global Services is looking for a Desktop Support Engineer in Seelze, Germany to support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues.

This on-site role runs Monday to Friday, 9am–5pm, with a 12-month initial contract and €50,000 per year; renewal may be possible. An ideal fit is an early-career IT professional developing essential enterprise support skills.

Qualifikationen

• 3+ years IT infrastructure support experience including hardware, software and OS troubleshooting
• Proficient German and English (minimum B2 level)
• Strong knowledge of Windows OS and Office 365 troubleshooting
• Experience with Active Directory tasks
• Knowledge of wireless networking and network protocols
• Familiarity with LAN/WAN, VPN and basic network concepts

Aufgaben

• Install, troubleshoot, and repair desktops, laptops, and peripherals
• Provide Smart Hands support for networking hardware
• Troubleshoot Windows, iOS, and Android OS, software installs and security updates
• Manage Active Directory tasks
• Troubleshoot basic network connectivity (LAN, WAN, VPN, Wi-Fi)

Kenntnisse

Windows OS

Active Directory

Office 365

Networking

LAN/WAN/VPN

Wireless networking

German language

English language

Hardware troubleshooting

Desktop/Laptop hardware

Tools

Active Directory

Windows OS

Office 365

Jobbeschreibung

Desktop Support Engineer - Seelze, Germany

€50,000 per annum - An initial contract of 12 months with the possibility of renewal

Join our team as an IT Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early-career professional to develop your IT career.

Working on-site in Seelze, Germany - Monday to Friday from 9am to 5pm.

Key Responsibilities

• Install, troubleshoot, and repair desktops, laptops, and peripherals.
• Perform some Smart Hands support for networking hardware.
• Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.
• Manage Active Directory tasks.
• Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).

Requirements

• 3+ years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting
• Proficient German and English (minimum B2 level)
• Good command of Windows O/S
• Microsoft Office 365 troubleshooting experience
• Wireless networking knowledge
• Understanding of network protocols, server hardware and configurations
• Experience with Active Directory
• Advantage: Basic knowledge of LAN-WAN setups and concepts

Benefits

• Access to a voucher-based platform on your interests (travel, wellness, sports and more)
• Continuous training and access to our ESP Learning Platform with pathways to certification.

Why join us?

• Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios.
• Diverse Team: Work in a global, innovative environment.
• Impactful Role: Keep businesses running smoothly with your IT expertise.
• Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.

Who Are We

ESP Global Services is a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements.

Join a team that prioritizes excellence - our ISO 9001 certification reflects our commitment to quality and superior customer service.

ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?