Customs and Global trade Manager

JD.COM

Berlin

On-site

USD 58,391 - 105,103

Full time

14 days+

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Job summary

An established industry player is seeking a Customs Manager to oversee customs activities and ensure compliance with regulations. This role involves managing customs processes, communicating with various departments, and representing the organization to European customs authorities. The ideal candidate will have extensive experience in customs compliance, excellent communication skills, and the ability to thrive in dynamic environments. Join a forward-thinking company where your expertise will contribute to the efficient handling of goods entering the EU, while also participating in long-term improvement projects. If you are proactive and motivated, this opportunity is perfect for you.

Qualifications

Minimum 5 years of experience in customs management or related fields.
Proactive and stress-resistant with excellent communication skills.

Responsibilities

Supervise customs activities and ensure compliance with regulations.
Manage customs processes and communicate with internal stakeholders.

Skills

Customs Compliance

English (Professional Level)

MS Office

Conflict Analysis and Resolution

Adaptability

Communication Skills

Tools

Excel

Job description

Direct message the job poster from JD.COM

Talent Acquisition Specialist @ JD | Global Recruitment

Working as a Customs and Global Trade Manager at JD.com in Europe

Do customs norms and regulations hold no secrets for you? Are you an expert in this field? Are you capable of overseeing, assessing, and monitoring goods coming from outside the EU, handling any incidents that may arise with external and internal agents? Can you multitask and prioritize customer needs? Are you a real team player? Then we at JD.com are looking for you as a Customs Manager!

What do you do as a Customs Manager?

As a Customs Manager, your mission is to supervise customs activities carried out by operators related to the supply chain (forwarders, customs agents, suppliers, factories, etc.) to comply with the standards and deadlines required by the department without affecting the regular development of customs clearance. You represent the organization towards European customs authorities and are the first point of contact for issues pertaining to the receipt of goods into the EU.

Responsibilities:

Drawing up, describing, and managing customs processes, procedures, and work instructions.
Monitoring quality by carrying out, reporting on, and discussing internal checks.
Classifying goods and recording said classification.
Managing packaging, plastic, and other environmental obligations across the EU, including CBAM, EUDR, etc.
Managing internal stakeholders by communicating with various departments involved with Customs (such as Buying, Commercial Operations, Inbound Logistics, Tax, and Finance).
Claims handling and preparation of requests for refunds, additional payments, and objections.
As a project team member, participating in long-term improvement projects in the field of customs.
Understanding customs requirements and setting up customs processes and procedures for imports into Switzerland and the UK.
Optimisation and contract renewals for external service providers.
Selection of third-party automation/IT tools for customs.
Implementation and optimisation of the verification process for customs duties (customs duties vs reserves).
Application process for customs permits and excise taxes, including alcohol, coffee, and sugar taxes.

Job Requirements: