International Customer Support Professional

Cross Border Talents; Berlin; Remote; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonuses

Welcome bonus

Relocation package

Job summary

Cross Border Talents is seeking a Multilingual Customer Service Agent to support customers across Portugal, Spain and Greece. You’ll handle inquiries by phone, email and live chat, delivering accurate information and friendly solutions.

Requirements include fluency in English plus another European language, strong communication skills, and EU citizenship or valid work permit for the listed countries. Remote, hybrid, and on-site options are available.

Qualifications

• Fluency in English and at least one other European language.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work/residency permit in listed countries.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction and service quality.

Skills

Fluent English

Second EU language

Job description

Multilingual Customer Service Agent Portugal, Spain&Greece

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, SpainandGreece.

Available Work Models:

• Remote: Work from anywhere within the hiring country
• Hybrid: Combine the comfort of working from home with the energy of the office
• On-site: Be part of a dynamic, multicultural office environment

Locations: Portugal, Spain, and Greece.

Benefits & Perks:

• Competitive salary with performance-based bonuses
• Welcome bonus
• Relocation package, including flight tickets and accommodation
• Work in some of Europe's most attractive locations with a high quality of life

Key Responsibilities:

• Support customers via phone, email, and live chat
• Provide accurate product information and effective solutions
• Ensure high levels of customer satisfaction and maintain service quality

Requirements:

• Fluency in English and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian
• Excellent communication and problem-solving skills
• EU citizenship or valid work/residency permit in one of the listed countries.