Customer Support German & English

Cross Border Talents; Berlin; Vor Ort; EUR 14.217 - 17.030; Vollzeit

Benefits dieser Stelle

Flight ticket reimbursement

Language and level bonuses

Government bonus every 3 months

Discounts on accommodation fees

Zusammenfassung

A customer support company is seeking individuals fluent in German and English for a role in Berlin. You will handle customer queries through live chat and email, offering support with a hybrid work model. Competitive net salary starts at approximately €1400 for German speakers, with additional perks including flight ticket reimbursement and bonuses. Ideal candidates should possess C2-level German and B2-level English proficiency, as well as the ability to work flexible shifts.

Qualifikationen

• C2-level proficiency in German and B2 in English required.
• Clear criminal record or two employer references needed.
• Must be willing to work shifts from 7 am to midnight.

Aufgaben

• Handle customer queries via chat and email.
• Work hybrid with a flexible schedule.
• Utilize company transport services in Malta.

Kenntnisse

Fluency in German (C2)

Fluency in English (B2)

Customer service skills

Jobbeschreibung

About the job Customer Support German & English

Join a dynamic team providing customer support via live chat and email. Fluency in German and English required, plus on-site training.

What You’ll Do:

• Handle customer queries via chat and email
• Work hybrid with a flexible schedule
• Benefit from company transport service across Malta

What You Get:

• Net salary approx. 1400 for German speakers
• Language and level bonuses included
• Flight ticket reimbursement up to 200 after 6 months
• Discounts on accommodation fees with partner agencies
• Government bonus approx. 130 every 3 months

What You Need:

• C2-level German + B2 English
• Criminal record clearance or two employer references upon arrival
• Willingness to work shifts between 7 am and midnight

Selection Process:

• Submission Validation
• Interviews
• Online tests
• Job offer
• Hired