Customer Support Engineer for Firewall Administration. (d/m/w)

Tintschl Unternehmensgruppe; Sulzbach (Taunus); Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Above-tariff remuneration with attractive bonuses

Continuous personal support

Increasing holiday and Christmas bonus

Bonus payment for employee referrals

Company pension plan

Home office possibility

Flexible working hours

Individual training opportunities

Option of permanent employment at client's company

Job summary

A leading engineering firm based in Hessen is seeking a Customer Support Engineer for Firewall Administration. Responsibilities include the setup and maintenance of firewall and network infrastructure solutions, as well as resolving complex network issues. Candidates should have vocational training in IT systems or a Computer Science degree, along with strong experience in network technologies. The position offers competitive pay, bonuses, flexible working hours, and potential for permanent employment.

Qualifications

• Completed vocational training as IT systems electronics technician or a Bachelor degree in Computer Science or a comparable qualification.
• Strong experience in planning and administration of network and firewall infrastructures.
• Very good knowledge of switching and routing protocols and network troubleshooting.

Responsibilities

• Setup, installation and maintenance of firewall and network infrastructure solutions.
• Analyze, classify and resolve complex network issues within incident management.
• Create and maintain technical documentation within the area of responsibility.

Skills

Planning and administration of network and firewall infrastructures

Network technologies and TCP/IP

IPsec

Switching and routing protocols (e.g. BGP, OSPF)

Network troubleshooting tools (tcpdump, Wireshark)

Digital switching technology

MS Office

Fluent German and English

Education

Vocational training as IT systems electronics technician or Bachelor degree in Computer Science

Job description

For our long-standing business partner Airbus Secure Land Communications (CCG), we are looking for you as a new employee of Tintschl Technik GmbH.

The position holder (d/m/w) works as Customer Support Engineer for Firewall Administration.

Your Tasks

• Setup, installation and maintenance of firewall and network infrastructure solutions
• Ensure a high-performance and stable network infrastructure
• Analyze, classify and resolve complex network issues within incident management
• Manage change, release and configuration processes
• Create and maintain technical documentation within the area of responsibility

Your Profile

• Completed vocational training as IT systems electronics technician or a Bachelor degree in Computer Science or a comparable qualification
• Very good knowledge in planning and administration of network and firewall infrastructures
• Strong experience in network technologies and TCP/IP
• Very good knowledge of IPsec
• Very good knowledge of switching and routing protocols (e.g. BGP, OSPF)
• Confident use of network troubleshooting and standard tools such as tcpdump or Wireshark
• Solid knowledge of digital switching technology, ideally with practical experience on DXT systems (Nokia)
• MS Office knowledge (detailed functional knowledge)
• Fluent German and English (negotiation level)

What we can offer you

• Above-tariff remuneration with attractive bonuses
• Continuous personal support through a fixed contact person
• Increasing holiday and Christmas bonus within the first 4 years
• Bonus payment "Employees recruit employees" up to 1,000 €
• Company pension plan
• Possibility of home office in agreement with our clients
• Flexible working hours through a personal flexitime bank account
• Individual further training opportunities
• Option of permanent employment at our client’s company

Interested?

We look forward to receiving your application.

The Tintschl Group, headquartered in Erlangen, has stood for premium service competence in the fields of human resources, engineering and IT since 1997. Our employees are specialized in the implementation of technically and organizationally demanding projects for our nationwide customers.

Equal opportunities are an essential part of our corporate culture and the key to a diverse and inclusive working environment. We promote diversity, inclusion, work-life balance and equal opportunities for all people.

Find the perfect job with us and apply. We look forward to welcoming you.