Customer Success Manager

Strive - GTM Talent Partner; Deutschland; Remote; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Remote work with travel to Berlin

Clear progression opportunities

Direct exposure to blue-chip clients

Job summary

A leading MarTech powerhouse is seeking a Business Development Manager to manage and grow relationships with enterprise clients in the DACH region. You will drive customer engagement and value realization while working remotely in Germany, with travel to Berlin. This mid-senior level role offers exposure to blue-chip DAX40 clients and clear progression opportunities.

Qualifications

• Proven experience managing enterprise customer relationships.
• Strong background in customer engagement and value realization.
• Ability to track and analyze key metrics for customer retention.

Responsibilities

• Manage relationships with enterprise clients in the DACH region.
• Drive customer engagement through regular touchpoints.
• Identify opportunities for renewals and expansion.

Skills

Customer relationship management

Strategic planning

Client engagement

Data analysis

Job description

We’re proud to be partnering with a leading MarTech powerhouse that is rapidly expanding its high-performing DACH team. Trusted by some of the largest DAX40 enterprises, this business delivers cutting-edge solutions that transform customer engagement and marketing performance at scale.

Responsibilities

• Manage and grow relationships across a portfolio of enterprise / strategic customers in the DACH region.
• Drive customer engagement, adoption, and value realization through regular touchpoints and strategic planning.
• Partner with clients to ensure successful renewals and proactively identify expansion opportunities.
• Collaborate closely with Account Executives to highlight new business opportunities.
• Track key metrics to enhance customer experience and ensure retention across large-scale accounts.
• Act as a trusted advisor to senior stakeholders within DAX40 organisations.

Location: Remote in Germany with regular travel to Berlin.

What you get from the role

• Work remotely within Germany with regular travel to Berlin.
• Join a high-performing international team with clear progression opportunities.
• Direct exposure to blue-chip DAX40 clients from day one.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Software Development