Customer Solution Engineer

LG Chem Europe GmbH; Frankfurt; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Travel allowance

Parking space

Ergonomic workstation

Laptop

Company mobile phone

Training and development opportunities

Team-building events

Good transport connections

Job summary

LG Chem Europe GmbH, based in Frankfurt, seeks a Customer Solution Engineer (m/f/d) to support product development across EMEA. You will work with customers, gather needs, and deliver technical solutions together with internal experts.

The role requires a Bachelor's or Master’s in a technical field, 0–5 years experience, fluent English, and willingness to travel up to 50% within the EMEA region. Office is in Frankfurt with modern facilities.

Qualifications

• Bachelor’s or Master’s degree in Chemical Engineering, Materials Science, Polymer Engineering or related field.
• Entry-level to 3–5 years of relevant experience.
• Experience in automotive-related product development, application development, or technical engineering roles preferred.
• Fluent English; German/French/Spanish/Polish/Italian/Korean advantageous.

Responsibilities

• Support application development projects to help introduce our products and grow the market in the EMEA region.
• Identify customer needs, hold online and offline meetings, and provide technical solutions with required documentation, in close collaboration with internal experts.
• Conduct experiments using laboratory equipment, maintain documentation of test results, and provide data-driven support for technical solution development.
• Support the initiation and coordination of technical projects with customers and partners.
• Support customer-led trials, production processes and co-development activities.
• Manage the complaint handling process.
• Monitor market and technology trends to find new application ideas and business opportunities.

Skills

Analytical skills

Presentation skills

Communication skills

Teamwork

Willingness to travel

Education

Bachelor's or Master's in Chemical Engineering

Materials Science

Polymer Engineering

Related technical field

Tools

MS Office

Job description

\"We connect science to life for a better future.\"

LG Chem Europe GmbH is the European subsidiary of LG Chem Ltd., a leading global chemical company headquartered in Seoul, South Korea, with more than 19,500 employees worldwide.

LG Chem Europe focuses on the Petrochemicals and Advanced Materials businesses and serves customers across Europe through a wide range of commercial, operational, and corporate functions. As part of LG Chem's global network, the company serves as a key regional partner to customers across Europe, providing products, services, and business support tailored to local market needs.

For our European Business Group, we are looking for a Customer Solution Engineer (m/f/d) in our Frankfurt office to strengthen our team as soon as possible:

Responsibilities:

• Support application development projects in different industries to help introduce our products and grow the market in the EMEA region


• Identify customer needs, hold online and offline meetings, and provide technical solutions with required documentation, in close collaboration with internal experts


• Conduct experiments using laboratory equipment, maintain comprehensive documentation of test results, and provide data-driven support for technical solution development


• Support the initiation and coordination of technical projects with customers and partners


• Support customer-led trials, production processes and co-development activities


• Manage the complaint handling process


• Monitor market and technology trends to find new application ideas and business opportunities and share insights to help the team prepare for the future

Experience Requirements / Competencies

• Successfully completed Bachelor's or Master's degree in Chemical Engineering, Materials Science, Polymer Engineering, or a related technical field


• Open to both entry-level candidates and professionals with 3-5 years of relevant experience


• Experience in automotive-related product development, application development, or technical engineering roles is preferred


• Excellent analytical, presentation, and communication abilities


• Structured, responsible, independent, and growth-oriented mindset


• Business fluent in English (spoken and written); proficiency in German, French, Spanish, Polish, Italian, or Korean is an advantage


• Confident handling of common MS Office applications


• Strong analytical and teamwork skills with a customer-, service-, and solution-oriented approach


• Willingness to travel up to 50% within the EMEA region without visa restrictions and possession of a valid Class B driving license

Our Offer:

• A collegial working environment with appropriate scope for action and decision-making


• Competitive performance- and success-based compensation


• A travel allowance or (if available) a parking space


• A new and modern office including an ergonomic workstation


• Laptop and company mobile phone


• Training and exciting personal/professional development opportunities


• Fitness benefit (FITSEVENELEVEN)


• Team-building events


• Good connection with car and public transportation