Customer Marketing Manager (Fully Remote)

ConnectWise; Deutschland; Remote; EUR 70.000 - 95.000; Vollzeit

Zusammenfassung

ConnectWise is seeking a results-driven marketing professional to build and manage customer lifecycle programs that help partners realize value and renew with confidence.

You will own scalable lifecycle journeys across activation, value realization, and renewal readiness, and develop retention and expansion programs post-sale. Use customer data to identify partner cohorts, define program triggers, and collaborate with global teams in a fast-paced remote-friendly environment.

Qualifikationen

• Strong understanding of B2B customer marketing and post-sale lifecycle stages.
• Ability to translate complex products into actionable marketing programs.
• Strong analytical skills and experience with customer data.

Aufgaben

• Build and manage customer marketing programs across activation, value realization, and renewal readiness.
• Own scalable lifecycle programs and journeys for partners post-sale.
• Use customer data to identify partner cohorts and trigger programs.

Kenntnisse

B2B customer marketing

Post-sale lifecycle

Data-driven marketing

Jobbeschreibung

• You will build and manage customer marketing programs that help partners realize value and renew with confidence.
• You will own scalable lifecycle programs across activation, value realization, and renewal readiness.
• Build and manage retention and expansion marketing programs across the post-sale partner lifecycle.
• Develop scalable lifecycle journeys and modernization programs.
• Use customer data to identify partner cohorts and establish program triggers.

Knowledge, Skills, and/or Abilities Required:

• Strong understanding of B2B customer marketing and post-sale lifecycle stages.
• Ability to translate complex products into actionable marketing programs.
• Strong analytical skills and experience with customer data.

Working Conditions:

• Professional office or remote work environment with frequent use of computers and collaboration tools.
• Regular collaboration with global teams across multiple time zones.
• Must manage competing deadlines and changing priorities in a fast-paced environment.

ConnectWise

ConnectWise is a global software company that provides community-driven software solutions to technology solution providers, helping over 45,000 partners manage their businesses. With over 3,000 colleagues worldwide, the company fosters an inclusive and positive culture that values unique contributions and encourages innovation.