Customer Infrastructure Engineer (m/f/d)

present of AI; Berlin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

present of AI in Berlin is seeking an engineer to keep deployments of a voice-driven documentation tool reliable within healthcare IT environments. The role balances AI product workflows with infrastructure tasks, ensuring secure access across customer networks.

You will work close to live AI use, manage firewalls, proxies, and device setups, and help customers trust the output. German C2 and English C1 are required, with hands-on administration experience.

Qualifications

• Experience with deploying AI-driven tools in restricted networks.
• Ability to manage firewalls, proxies, and device configurations.
• Proficiency in Linux/Windows administration and Docker.

Responsibilities

• Ensure reliable deployment of voice-driven documentation in healthcare IT.
• Maintain security boundaries and network readiness in customer environments.
• Provide guidance to non-technical staff on limitations and capabilities.

Skills

Linux admin

Windows admin

Firewall setup

Proxy setup

Docker

Virtualisation

German C2

English C1

Tools

Docker

Job description

How it fits the AI era

The product turns spoken nursing notes into structured records, so the technical work sits close to live AI use in care settings. Much of the job is making that flow reliable inside customer networks, which still depends on human judgment about firewalls, proxies, and device setups. As AI takes over more documentation, the engineer keeps deployments working and helps customers trust the output.

How it builds AI experience

Working here gives direct exposure to deploying a speech driven documentation tool inside healthcare IT environments. Building readiness means getting comfortable with how voice models and APIs behave in restricted networks and how to explain limits to non technical staff. That mix of AI product knowledge and infrastructure skill is the practical path into this kind of role.

Worth showing

• Linux or Windows admin
• Firewall and proxy setup
• Docker and virtualisation
• German C2 and English C1

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

A voice app that turns what a nurse says out loud during care into structured documentation, so less of a shift is spent typing it up afterward.