Customer Impact Engineer (f/m/d)

Manex AI; München; On-site; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Equity package

Mentorship

Flat hierarchy

Direct access to founders

Strong customer network

Job summary

Manex AI is seeking a Customer Impact Engineer in Munich to lead complex customer projects and ensure measurable results from our AI platform in production environments.

You will own project management, translate manufacturing needs into scalable AI solutions, and work with major clients from Day 1, including collaboration with shop floor to C-level stakeholders.

Qualifications

• Degree in Industrial Engineering, Mechanical Engineering, Data Science, Management, or similar.
• 3+ years of professional experience in automotive, tech, manufacturing, or consulting.
• Solid knowledge of data science and AI in industrial contexts.
• Excellent communication and stakeholder management skills.
• Business-fluent in German and English.
• Based in Munich or willing to relocate.

Responsibilities

• Own project management and coordination of customer integrations across industries, working directly with major clients from Day 1.
• Analyze manufacturing operations and translate them into scalable AI solutions.
• Collaborate with stakeholders from shop floor to C-level to shape product and company.
• Build lasting collaborations with leading customers and represent the company externally.

Job description

About Us

Manex AI is on a mission to enable autonomy for the world’s leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.

About Us

Manex AI is on a mission to enable autonomy for the world’s leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.

Your Role

As a Customer Impact Engineer, you’ll take ownership of complex customer projects and make sure our platform delivers real results in our customer organizations. You combine excellent project management with a deep understanding of production and data to create measurable impact. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on our Kosmos. You will work with majors client since Day 1, take decisions that shape the product and company, and built up autonomous manufacturing operations with us.

This is a high-impact, full-time position based in Munich within an exceptional team. It requires a high-level of personal responsibility, strategic and analytical mindset, strong drive, high motivation, and a shared ambition to win together.

Your Responsibilities

• You will get to build a company together within an exceptional team, working on technology that is shaping what's possible today while working on the biggest problems of our time
• You will solve customer problems, by understanding manufacturing operations and translate them into scalable AI solutions
• Own project management and coordination of customer integrations across industries, working directly with major clients from Day 1
• You will act on behalf of the entire company and build up strategic collaboration with stakeholders in large industrial organizations, from shop floor to C-level

Your Profile

• Degree in Industrial Engineering, Mechanical Engineering, Data Science, Management, or similar
• 3+ years of professional experience in automotive, tech, manufacturing, or consulting
• Solid knowledge of data science and AI in industrial contexts
• Excellent communication and stakeholder management skills
• Business-fluent in German and English
• Based in Munich or willing to relocate, ready to go all-in with us

What we offer

• Unique opportunity to become part of a top-tier team with hands‑on responsibility and learn how to build lasting collaborations with leading customers
• Mentorship & fast learning curve in a high-impact AI-Startup environment, incl. flat hierarchy, direct access to founders, and fast decisions
• Top-of-market compensation with equity package
• Develop a best-in-class network (funding, industry, and talent) in Europe and the US
• A fast-paced environment backed by the world’s best investors with the world’s leading organizations as customers

Are you willing to start contributing to European autonomy at scale?