CRM Campaign Manager (m/w/d)

MAXON Computer GmbH; Bad Homburg vor der Höhe; Vor Ort; EUR 62.000 - 74.000; Vollzeit

Benefits dieser Stelle

Mentor program

International team

Zusammenfassung

Maxon is seeking a Marketing professional to help build and run our Customer Lifecycle Marketing function. You will own end-to-end CLM campaigns in Salesforce Marketing Cloud and drive audience segmentation, automation, and performance across channels.

You'll collaborate with the CLM Lead and a global team, leveraging HTML/CSS, SQL, and BI tools to optimize campaigns; English fluency is essential, German a plus. This role offers international exposure and growth opportunities.

Qualifikationen

• 5+ years hands-on CRM or lifecycle marketing in subscription, SaaS, or eCommerce.
• Proficiency in HTML & CSS for email templates.
• Working knowledge of SQL for segmentation and data pulls.
• Proven experience running end-to-end automated campaigns independently.
• Strong analytics to interpret campaign performance data.
• Experience with SFMC including data architecture across email and other channels.
• Experience with Power BI or Looker.
• High attention to detail and QA discipline.
• Strong English communication (German a plus).

Aufgaben

• Own end-to-end campaign management in Salesforce Marketing Cloud from brief to build to deployment.
• Build and maintain always-on automated journeys across onboarding, conversion, retention, win-back, and promotions.
• Manage audience segmentation using SQL and dynamic content logic.
• Build and QA HTML/CSS email templates with cross-client rendering.
• Run A/B and multivariate tests and translate results into improvements.
• Own campaign operations infrastructure; maintain planning calendar, JIRA templates, SLA workflows.
• Act as sparring partner to the CLM Lead on planning, roadmap input, and performance reviews.

Kenntnisse

CRM/Lifecycle Marketing

HTML & CSS

SQL

Campaign management

Analytics

SFMC/Salesforce

Power BI/Looker

English communication

Tools

AMPscript

Jobbeschreibung

Beginn

• Marketingfachkraft/-assistent/in

WHO WE ARE:
Packed with brilliant, passionate people, Maxon is deeply rooted in the creative industry and committed to empowering the artistic community.We are Maxonians. We encourage and motivate each other to be curious learners. We are obsessed with customer fulfillment and inspiration –before, during and after purchase. If you too want to be a Maxonian and help bring to market the finest software products for 2D and 3D visualeffects, motion graphics, games, AR/MR/VR, visualization and general design, let’s talk.

What you will be doing

This is a rare opportunity to join a passionate, international team at a pivotal moment as we build out our Customer Lifecycle Marketing function from the ground up.You'llhave real ownership, high visibility, and direct impact on how we grow andretaina global community of artists and makers. If you care about the creative industry and want your work to reach the people who shape it, this is the role for you.

This is a hands‑on, execution‑focused role at the heart of Maxon's campaign engine. You willbe responsible forbuilding, running, andoptimisingCLM campaigns across the full customer lifecycle acquisition, retention, and reactivation in Salesforce Marketing Cloud.

You'llwork directly with the CLM Lead as a strategic sparring partner, contributing to roadmap planning while owning day‑to‑day campaign execution end‑to‑end.

In detail this means:

• Own end‑to‑end campaign management in Salesforce Marketing Cloud from brief to build to deployment
• Buildandmaintainalways‑onautomated journeys across onboarding, conversion, retention, win-back, and promotional campaigns
• Manage audience segmentation using SQL and dynamic content logic, delivering personalised communications at scale, contributing to lifecyle segmentation strategy and ongoing optimisationrecommendations
• Build and QA HTML/CSS email templates, ensuringcross-clientrenderingandbrand consistency
• Run A/B and multivariate tests and translate results into actionable improvements
• Own the campaign operationsinfrastructure,maintainthecross functional campaign planning calendar, JIRA ticket templates,SLAworkflowsandcontent repositories
• Act as a strategic sparring partner to the CLM Lead on campaign planning, roadmap input, and performance reviews

What we’re looking for

• 5+ years of hands‑on CRM or lifecycle marketing experience, ideally in a subscription, SaaS, or eCommerce environment
• Proficiencyin HTML & CSS for email template development and troubleshooting
• Working knowledge of SQL for segmentation, data pulls, and audience management
• Proven experience running end‑to‑end automated campaigns independently
• Strong analytical skills: comfortable interpreting campaign performance data and translating it into action
• Proven experience setting up and orchestrating multi‑channel campaigns in SFMC, including data architecture and channel logic across email andadditionalchannels such as push notifications or SMS
• Experience with Power BI, Looker, or similar dashboarding tools
• High attention to detail and strong QA discipline - you catch errors before they go live
• Strong communication skills in English (German would be a plus)

Nice‑to‑Have

• Experience withAMPscriptor SFMC scripting for dynamicpersonalisation
• Familiarity with consent compliance, opt‑in frameworks, and GDPR‑adjacent data practices

Salary Range*:
62‑74 k EUR annually

*Salaries at Maxon are based on a candidate's specific criteria including experience, skillset, education and location. Maxon uses industry‑driven survey data for building compensation structures to make sure our employees are receiving fair and competitive wages

WHAT WE OFFER:

You will be part of a highly motivated international team of specialists working in an environment that offers a warm welcome with detailed onboarding and a dedicated mentor for a familiarization period as well as a wide range of individual development possibilities. Interested in joining our team? Click "Apply" to submit your application. Don’t meet every single requirement? At Maxon we embrace diversity, are avid explorers and curious learners, so if you’re excited about this role but your experience doesn’t entirely match every qualification in the job description, we encourage you to apply in any case. You may be just the right candidate for this or other positions.

We’re looking forward to hearing from you!