Coordinator, Inside Sales

Brambles; Köln; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Brambles, via CHEP, offers a hybrid work model and a dynamic sales role focused on growing customer relationships across markets. You will handle inquiries, generate leads, and manage contracts while supporting the sales team with data-driven insights.

The position emphasizes a hunter mentality, proactive outreach, and strong collaboration within a global organization committed to sustainability.

Qualifications

• Experience in sales or customer-facing roles with a focus on customer satisfaction.
• Strong verbal and written communication skills in English; German a plus.
• Proven ability to generate leads, manage contracts, and support sales processes.

Responsibilities

• Manage customer inquiries and resolve issues via phone and email with timely responses.
• Assist in generating new sales leads and expanding business relationships.
• Create, negotiate, and manage contracts and sales documentation.
• Provide administrative support to the sales team using Salesforce and SAP.
• Coordinate sales campaigns and engage with clients to drive growth.
• Oversee customer onboarding to ensure smooth delivery.

Skills

Adaptability

Data Analytics

Empathy

Problem Resolution

Taking Ownership

Teamwork

Understand Customers

Value Propositions

Tools

Salesforce

SAP

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our[Hybrid Work Model](https://urldefense.com/v3/ https:/nam12.safelinks.protection.outlook.com/?url=https3A2F2Fwww.youtube.com2Fwatch3Fv3DA17SyZVJM88t3D46s&data=0407C017Cdante40sayitloud.us7Cbd0520a38f5b4cf5217908d9e4eacb6c7C2c02d76e40374bffa2b1c104fbb1ce917C07C07C6377925193525846817CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D7C3000&sdata=5sr43hFkHrq3lpQyYEY80aZ3n3plQMib95NSRWnCmmw*3D&reserved=0 ;JSUlJSUlJSUlJSUlJSUlJSUlJSUl!!HDu-1JFExg!FoxqXcTulynadywQlhAnaeT17qHc8fKzsePLX5SECcnm3He2vUvGwJ3ux48jDtkusbE$).

Job Description

Key Responsibilities May Include:

• Manage customer inquiries and resolve issues through effective communication via telephone and email, ensuring timely responses.

• Assist in generating new sales leads and expanding business relationships by identifying potential opportunities.

• Create, negotiate, and manage contracts, offers, and sales documentation, ensuring alignment with company policies and customer needs.

• Provide administrative support to the sales team, including data entry, tracking, and reporting using Salesforce and SAP.

• Coordinate sales campaigns and proactively engage with potential and existing clients to drive business growth.

• Manage and oversee customer onboarding processes, ensuring seamless transitions from initial contact to delivery.

• Maintain accurate sales records and generate reports for internal stakeholders to support data-driven decision‑making.

• Organize and coordinate customer events, meetings, and follow‑up communications to strengthen client relationships.

• Strong hunter mentality and proven track‑record in closing new business opportunities.

• Passion for proactive outreach and customer engagement, particularly through phone‑based selling.

• Creative in identifying and executing effective approaches to engage and win potential new customers.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Commercial Sustainability, Data Analytics, Data Integrity, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Taking Ownership, Teamwork, Understand Customers, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].