Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi & Meredith Consulting; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A consulting firm is seeking a Content Moderator / Customer Service Specialist fluent in German for a role in Porto, Portugal. You will moderate user-generated content and assist customers while ensuring a safe online environment. A relocation package, welcome bonus, and career growth opportunities await you. Apply now to join this vibrant team!

Leistungen

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training and onboarding

Vibrant multicultural work environment

Modern office space

Career growth opportunities

Qualifikationen

• Fluent in German and strong English skills required.
• Passionate about online safety and helping users.

Aufgaben

• Review and moderate user-generated content according to platform guidelines.
• Assist users via chat, email, or internal systems with professionalism.
• Escalate violations or complex issues per internal protocols.
• Support a safe user experience by enforcing content policies.
• Maintain accurate documentation of interactions and moderation actions.

Jobbeschreibung

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Job Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)

About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer:

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package(including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!