Cobra Analyst

Jobtailor; Deutschland; Remote; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks an experienced COBRA/LOA administration specialist to join our benefits team. You will oversee COBRA, FMLA, LOA and retiree administration, ensuring accurate elections, premium handling, and compliant reporting for clients and members.

Ideal candidates have strong Excel skills, excellent interpersonal abilities, and a proactive, learning mindset. A high school diploma is required; a bachelor’s degree is preferred.

Qualifikationen

• High school diploma or GED equivalent
• 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience
• Knowledge of various types of Federal, State and Company leave programs
• Understanding of administration system processes, including premium administration, eligibility, claims, billing, commissions, reporting and premium administration
• Customer service experience in a professional setting
• Knowledge of Microsoft Excel, Word and Outlook
• Strong problem-solving ability
• Strong organizational skills allowing for multitasking
• Excellent interpersonal skills
• Positive attitude and willingness to learn
• Preferred: Bachelor’s degree
• Preferred: PowerStepp
• Preferred: JD Edwards
• Preferred: In-depth knowledge of COBRA laws, HIPAA portability and eligibility laws
• Preferred: Knowledge of Social Security and Medicare law

Aufgaben

• Oversee all aspects of the COBRA client and member experience
• Manage benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA participants
• Handle inbound and outbound calls from clients, members and third-party affiliates
• Manage email and fax communications

Kenntnisse

COBRA Administration

FMLA Coordination

LOA Management

Customer Service Experience

Problem-Solving

Multitasking

Organizational Skills

Interpersonal Skills

Positive Attitude

Willingness to Learn

Ausbildung

High School Diploma

GED Equivalent

Bachelor’s degree

Tools

PowerStepp

JD Edwards

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

• Oversee all aspects of the COBRA client and member experience
• Manage benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA participants
• Handle inbound and outbound calls from clients, members and third-party affiliates
• Manage email and fax communications

Requirements

• High school diploma or GED equivalent
• 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience
• Knowledge of various types of Federal, State and Company leave programs
• Understanding of administration system processes, including premium administration, eligibility, claims, billing, commissions, reporting and premium administration
• Customer service experience in a professional setting
• Knowledge of Microsoft Excel, Word and Outlook
• Strong problem-solving ability
• Strong organizational skills allowing for multitasking
• Excellent interpersonal skills
• Positive attitude and willingness to learn
• Preferred: Bachelor’s degree
• Preferred: PowerStepp
• Preferred: JD Edwards
• Preferred: In-depth knowledge of COBRA laws, HIPAA portability and eligibility laws
• Preferred: Knowledge of Social Security and Medicare law

Core Competencies

Demonstrates expertise in COBRA, FMLA, and LOA administration, ensuring compliance with relevant laws and effective management of client and member experiences. Proficient in handling communications and reporting while maintaining strong organizational and problem-solving skills.

Highest-signal resume keywords

• COBRA Administration
• FMLA Coordination
• LOA Management
• Customer Service Experience
• Microsoft Excel

Hard Skills

• COBRA Administration
• FMLA Coordination
• LOA Management
• Premium Administration
• Claims Processing
• Billing Management
• Reporting
• Eligibility Verification
• Problem-Solving
• Multitasking

Soft Skills

• Organizational Skills
• Interpersonal Skills
• Positive Attitude
• Willingness to Learn

Certifications & Qualifications

• High School Diploma
• GED Equivalent

Industry Keywords

• COBRA Laws
• HIPAA Portability
• Eligibility Laws
• Social Security Law
• Medicare Law

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• PowerStepp
• JD Edwards