Authorization Specialist

Jobtailor; Deutschland; Remote; EUR 28.000 - 38.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Medical Office Administrator to manage patient registration, scheduling, and insurance verification in a fast-paced clinic environment.

The role requires proficiency in medical terminology, strong communication skills, and experience with EMR/DASH software. Strong organizational abilities and attention to detail are essential for handling multiple tasks daily.

Qualifikationen

• High School Diploma or equivalent.
• 1–2 years of medical office experience preferred.
• Proficient knowledge in medical terminology.
• Above average spelling and typing skills.
• Proficient in Microsoft Office and medical software like DASH.

Aufgaben

• Perform patient registration, scheduling, and insurance verification duties.
• Answer patient phone calls professionally and efficiently.
• Register and schedule patients for online and in-office appointments.
• Schedule, change, and update patient appointments.

Kenntnisse

Patient Registration

Insurance Verification

Medical Terminology

Microsoft Office

Communication Skills

Time Management

Organizational Skills

Ausbildung

High School Diploma or equivalent

Tools

EMR Software

DASH Software

Computer Software

Jobbeschreibung

• Perform patient registration, scheduling, and insurance verification duties
• Answer patient phone calls professionally and efficiently
• Register and schedule patients for online and in-office appointments
• Schedule, change, and update patient appointments
• Interview patients for demographic information
• Evaluate eligibility and collect co-pays and deductibles
• Contact insurance carriers to verify eligibility, benefits, and requirements
• Request, track, and obtain pre-authorization for medical and therapy services
• Process insurance authorizations and update patient records
• Research referrals for approval or denial and identify diagnoses using CPT and ICD-10 coding
• Operate online insurance verification websites
• Communicate insurance changes or trends to the team
• Respond to patient inquiries and scheduling requests
• Participate in departmental Performance Improvement activities
• Document communications and contacts with providers and personnel according to standardized requirements
• Educate patients and coworkers about the preauthorization process and coverage information
• Use scheduling, EMR, and other computer software to understand and communicate patient needs
• Report required information and unusual occurrences according to policies and procedures
• Participate in orientation programs
• Ensure compliance with regulatory and CAO guidelines, policies, and procedures
• Perform other assigned duties

Requirements

• High School Diploma or equivalent
• 1–2 years of medical office experience preferred
• Proficient knowledge in medical terminology
• Above average spelling and typing skills
• Proficient computer software, including online insurance websites and DASH
• Database skills
• Proficiency with Microsoft Office suite of products
• Experience collaborating across multiple functions
• Experience innovating in a fast-growing work environment and dealing with ambiguity
• Strong interpersonal skills
• Ability to organize, prioritize, and manage multiple tasks in a dynamic environment
• Strong oral and written communication skills
• Excellent self-discipline and patience
• Ability to work independently
• Excellent time management, organization, and administrative support skills
• Must be able to read, write, speak, understand, and communicate in English
• Must be able to sit for long periods and lift up to 25 pounds
• Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting
• Adequate hearing and visual acuity to perform job duties
• Ability to communicate clearly with patients in person and by telephone

Core Competencies

Demonstrates proficiency in patient registration, scheduling, and insurance verification while effectively communicating with patients and insurance carriers. Capable of managing multiple tasks in a dynamic medical office environment with strong organizational and administrative skills.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• Medical Terminology
• Microsoft Office Suite
• Communication Skills

Hard Skills

• CPT Coding
• ICD-10 Coding
• Database Skills
• Online Insurance Verification
• Scheduling Software

Soft Skills

• Interpersonal Skills
• Time Management
• Organizational Skills
• Self-Discipline
• Patience

Industry Keywords

• Patient Scheduling
• Insurance Authorization
• Performance Improvement
• Regulatory Compliance
• Demographic Information

Tools & Technologies

• EMR Software
• DASH Software
• Computer Software