- Provide strategic leadership, planning, project coordination, and operational oversight for CMS-mandated RADV audits across Medicare Advantage and Commercial lines of business
- Develop and implement audit strategies, workflows, processes, and performance objectives
- Establish priorities and balance departmental workloads to maximize productivity, quality, efficiency, and resource utilization
- Direct departmental operations, including planning, problem-solving, staff development, performance management, and organizational communication
- Translate business and regulatory requirements into actionable objectives and measurable outcomes
- Identify process-improvement and operational-efficiency opportunities and implement sustainable solutions
- Provide executive-level and cross-functional leadership for strategic initiatives and regulatory activities
- Lead special projects, initiatives, and complex problem-resolution efforts
- Monitor departmental performance, identify trends and risks, and implement corrective actions
- Foster partnerships across business, clinical, compliance, technology, and operational teams
- Ensure departmental activities align with CMS regulations, company policies, contractual requirements, and industry standards
- Supervise exempt and non-exempt employees
- Interview, select, hire, onboard, and train employees
- Plan, assign, prioritize, and direct work
- Establish performance expectations and conduct performance evaluations
- Coach, develop, recognize, and counsel employees
- Support improved quality coding reporting
- Address employee concerns and resolve workplace issues
- Manage staffing levels, resource allocation, and departmental capacity
- Develop and interpret policies and procedures and recommend changes to senior management
Requirements
- Bachelor’s degree preferred; candidates with a clinical license and extensive relevant experience may be considered in lieu of degree
- Required coding certification: CPC, COC, or CRC from AAPC, or CCS or CCS-P from AHIMA
- Minimum of 7 years of experience in risk adjustment programs
- Minimum of 3 years of management experience in a medical coding quality assurance environment with demonstrated technical experience
- Experience within the healthcare payer industry, including health plans, third-party administrators, benefits consulting, or healthcare technology organizations
- Experience leading complex, enterprise-level projects, programs, or regulatory initiatives
- Knowledge and practical experience with CMS regulations and requirements
- Proficiency with Microsoft Word, Excel, and PowerPoint required
- Experience with Microsoft Project preferred
- Experience with JIRA or similar project-management tools preferred
- Ability to work across multiple time zones in a hybrid or remote work environment
- May be required to pass a pre-employment criminal background check
- Must meet physical demands including extended periods sitting and/or standing at a computer
Core Competencies
Demonstrates expertise in strategic leadership and operational oversight for CMS-mandated RADV audits, with a strong focus on developing audit strategies and ensuring compliance with regulatory requirements. Proven ability to manage departmental performance, foster cross-functional partnerships, and implement process improvements in the healthcare payer industry.
Highest-signal resume keywords
- Risk Adjustment Programs
- Management Experience in Medical Coding Quality Assurance
- CMS Regulations and Requirements
- Coding Certification (CPC, COC, CRC, CCS, CCS-P)
- Project Management Tools (JIRA, Microsoft Project)
ATS Optimization Keywords
Hard Skills
- Risk Adjustment Programs
- Management Experience in Medical Coding Quality Assurance
- CMS Regulations and Requirements
- Coding Certification (CPC, COC, CRC, CCS, CCS-P)
- Project Management
- Process Improvement
- Operational Efficiency
- Performance Management
- Data Analysis
- Quality Assurance
Soft Skills
- Strategic Leadership
- Problem-Solving
- Organizational Communication
- Employee Development
- Cross-Functional Collaboration
Certifications & Qualifications
Industry Keywords
- Healthcare Payer Industry
- Medicare Advantage
- Commercial Lines of Business
- Audit Strategies
- Regulatory Initiatives
Tools & Technologies
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Project
- JIRA