- Support analytical aspects of business products and services lifecycles
- Collaborate with customers to resolve complex data and reporting issues
- Gather project and data specifications
- Create data sets, operational reports, analytical deliverables, dashboards, business cases, and cost sheet analyses
- Translate high-level business needs into detailed capability requirements and enhancements
- Analyze data to identify business problems, trends, opportunities, and process improvements
- Create and execute test plans; perform root cause analysis and develop corrective action plans
- Verify delivery of customer needs and ensure quality delivery
- Identify, document, and resolve risks, defects, and issues
- Analyze market trends for competitive insights and business value statements
- Mentor Associate, Intermediate, and Senior Data Analysts
- Lead project teams or serve as a subject matter expert on complex cross-functional projects
- Act as primary customer contact and negotiate project requirements versus resources
- Develop alternative solutions while considering regulatory, customer service, and financial impacts
- Lead requirements testing, defect management, requirement walkthroughs, sprint reviews, project status reporting, and documentation
- Provide thought leadership and strategic direction in Data, Product, and Technology Solutions
- Collaborate with Data Software Engineers, Data Architects, Capability Managers, business areas, customers, partners, vendors, technical staff, and project teams
- Ensure required standards and approvals throughout the project lifecycle
Requirements
- 7 years of experience in IS/IT
- Required Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems or related field
- Advanced analytical skills
- Advanced problem-solving
- Advanced communication skills
- Report writing
- SQL
- Project management
- Customer service
- Leadership
- Preferred: 5 years of experience in Process Improvement
- Preferred: 3 years of experience in Project Management
- Preferred: 3 years of experience in Health Insurance Industry
- Preferred: 3 years of experience in Healthcare Industry
- Preferred Master's degree in Business Administration, Business Management, Information Technology, Information Systems or related field
- Preferred Six Sigma
- Preferred Project Management Professional (PMP)
- Language (Other than English): None
- Travel requirement: 0% - 25%
- Employees must comply with HIPAA, data security guidelines, company policies, applicable laws, rules, regulations, and training requirements
Core Competencies
Demonstrates advanced analytical and problem-solving skills to support business products and services, ensuring quality delivery and compliance with standards. Capable of leading project teams, mentoring analysts, and collaborating effectively with cross-functional stakeholders.
Highest-signal resume keywords
- Advanced Analytical Skills
- SQL
- Project Management
- Leadership
- Process Improvement
ATS Optimization Keywords
Hard Skills
- Data Analysis
- Report Writing
- Root Cause Analysis
- Test Plan Execution
- Business Case Development
- Dashboard Creation
- Cost Sheet Analysis
- Requirements Testing
- Defect Management
- Market Trend Analysis
Soft Skills
- Advanced Communication Skills
- Customer Service
- Mentoring
- Collaboration
- Negotiation
Certifications & Qualifications
- Project Management Professional (PMP)
- Six Sigma
Industry Keywords
- Health Insurance Industry
- Healthcare Industry
- HIPAA Compliance
- Data Security Guidelines
- Business Administration
- Information Technology
- Information Systems