Clinical Support Specialist - Devices

JCW Group; Baden-Württemberg; Vor Ort; EUR 65.000 - 96.000; Teilzeit

Zusammenfassung

An innovative healthcare technology firm is seeking a freelance Device Support Specialist for a 6-12 month project in Germany. The role involves training patients and caregivers on medical devices, providing in-person and remote support, and troubleshooting technical issues. Strong communication skills in both German and English are required, as the specialist will work closely with healthcare professionals. This position is ideal for someone comfortable with fieldwork and working independently.

Qualifikationen

• Experience in healthcare, medical devices, biomedical support, or clinical training.
• Strong patient-facing communication skills.
• Comfortable with basic technical troubleshooting.
• Ability to work independently in a field-based role.

Aufgaben

• Train patients and caregivers on the use of a portable medical device.
• Provide in-person and remote support to ensure correct usage.
• Troubleshoot basic technical issues.
• Conduct follow-up visits and collect device usage data.
• Work closely with healthcare professionals and the project team.

Kenntnisse

Patient-facing communication

Technical troubleshooting

Fieldwork independence

Healthcare experience

Jobbeschreibung

We are looking for a freelance Device Support Specialist for a 6-12 month project (high likelihood to remain) to support an innovative healthcare technology project across Germany.

Responsibilities

• Train patients and caregivers on the use of a portable medical device
• Provide in-person and remote support to ensure correct usage
• Troubleshoot basic technical issues
• Conduct follow-up visits and collect device usage data
• Work closely with healthcare professionals and the project team

Background

• Experience in healthcare, medical devices, biomedical support, or clinical training
• Strong patient-facing communication skills
• Comfortable with basic technical troubleshooting
• Able to work independently in a field-based role
• Fluency in German and English (mandatory)

Location

Germany (regional travel required)