Clinical Application Specialist HPB – Endoscopic Ultrasound & ERCP

Fujifilm Healthcare Europe; Ratingen; On-site; EUR 70,000 - 110,000; Full time

Job summary

Fujifilm Healthcare Europe is seeking a Clinical Application Specialist to provide expert technical and clinical support across EUS and ERCP workflows. You will train clinicians, demonstrate products on-site and remotely, and collaborate with physicians, nurses, and R&D to align product usage with clinical needs.

Travel across Europe will be required to support customers and events. The role requires hands-on ultrasound experience, strong communication, and the ability to navigate diverse

Qualifications

• Proven experience in ultrasound clinical application.
• Clinical background in gastroenterology, endoscopy, nursing, biomedical engineering, or related field preferred.
• Excellent communication and interpersonal skills; ability to interact effectively with clinical and technical stakeholders.

Responsibilities

• Provide expert technical and clinical application support to FUJIFILM HPB customers.
• Conduct on-site and remote product demonstrations, trainings, and application support at hospitals and endoscopy centres.
• Collaborate with physicians, nurses, and technical staff to understand clinical workflows and customize product usage.
• Provide real-time clinical support during procedures, ensuring product functionality and addressing user questions.
• Attend and support conferences, workshops, and trade shows to demonstrate products and network with clinicians.

Skills

Ultrasound clinical application

Gastroenterology clinical background

Communication skills

Cross-functional collaboration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Salesforce.com

Job description

Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients.

Fujifilm Healthcare is an inclusive, highly collaborative company whose people support and drive our competitive advantage. Diversity and individuality are welcomed and celebrated, and we are looking for like-minded, passionate, focused people to join us. We work hard to create a culture where you can come to work, be yourself and be successful.

Responsibilities:

As one of our Clinical Application Specialists, you will be responsible providing expert technical and clinical application support to new and existing FUJIFILM HPB customers.

• Serve as the primary clinical expert for EUS and ERCP, supporting healthcare providers with education, training, and troubleshooting to ensure optimal clinical outcomes
• Conduct on-site and remote product demonstrations, trainings, and application support at hospitals and endoscopy centres
• Collaborate closely with physicians, nurses, and technical staff to understand clinical workflows and customize product usage accordingly
• Provide real-time clinical support during procedures, ensuring product functionality and addressing user questions or challenges
• Attend and support local, regional, and international scientific conferences, workshops, and trade shows to demonstrate products, network with clinical professionals, and stay informed about industry trends
• Gather and communicate feedback from clinical users regarding product performance and clinical needs
• Work with sales teams to support planning and execution of customer engagements, contributing clinical insights during sales cycles
• Maintain up-to-date knowledge of relevant clinical guidelines, technologies, and competitor products in the field of EUS and ERCP
• Collaborate with Product Managers and R&D teams to help define product features and improvements based on clinical user feedback and workflow insights
• Participate in user needs assessments, clinical trials, and validation studies to support product development lifecycle
• Help shape product positioning and messaging by providing inputs from clinical perspectives
• Assist in gathering and analysing market and competitor intelligence related to EUS and ERCP technologies
• Covering the European territory, supporting our direct and distributor markets

Required Skills and Experiences:

• Proven experience in ultrasound clinical application required
• Clinical background in gastroenterology, endoscopy, nursing, biomedical engineering, or related field preferred
• Hands-on experience with Endoscopic Ultrasound (EUS) and ERCP procedures highly preferred
• Strong understanding of endoscopic instrumentation and clinical workflows
• Excellent communication and interpersonal skills; ability to interact effectively with clinical and technical stakeholders
• Demonstrated ability to troubleshoot clinical instrumentation and provide practical solutions
• Ability to travel frequently to customer sites as required (70%)
• Proficient experience in Microsoft Word, Excel and PowerPoint is required
• Experience with Salesforce.com preferrable
• Problem-solving mindset with a passion for improving patient outcomes
• Proven ability to work collaboratively in cross-functional teams
• Strong organizational skills and attention to detail
• Proactive and adaptable in a dynamic, fast-paced environment
• Very good written and verbal communication skills in English language are mandatory for the role. French, Italian, German, Spanish or other languages are a plus.

We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.