Application Specialist Ultrasound

Fujifilm Healthcare Europe; Hamburg; On-site; EUR 60,000 - 85,000; Full time

Job summary

Fujifilm Healthcare Europe is seeking a proactive team member to support the US sales group by demonstrating ultrasound products, assisting with installations, and delivering customer training. The role emphasizes demonstration delivery, responsive application support, and collaboration with marketing and clinical staff to gather high-quality data and clinical evaluations.

The successful candidate will interact with customers at events and workshops, maintain precise databases, and contribute to

Qualifications

• Proven experience in Ultrasound in a global medical company or healthcare related institution.
• Excellent manners and winning demeanour towards customers.
• Strong service mentality and customer orientation.
• Excellent PC and networking skills.
• Very good written and verbal communication skills in German, English and French or Italian language.
• Team player.

Responsibilities

• Perform product demonstration and hand-over to customers. Ensure that product features and specifications are understood so that the customer is able to appreciate the benefits of the FF solution.
• Provide application support to the sales team by organising timely communication to users pre and post commissioning/training to ensure full usage.
• Maintain accurate customer and demonstration pre-set database.
• Gather information on customer expectations, changing market needs and competitor activities.
• Support Marketing activities by collecting high quality clinical images and supporting clinical evaluations.
• Provide professional support at congresses and workshops to best represent the company. Engaging with Key Opinion Leaders to increase share of voice.

Skills

Ultrasound experience

Customer service

Communication skills

PC & networking

Attention to detail

Time management

Team player

Job description

Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients.

Fujifilm Healthcare is an inclusive, highly collaborative company whose people support and drive our competitive advantage. Diversity and individuality are welcomed and celebrated, and we are looking for like-minded, passionate, focused people to join us. We work hard to create a culture where you can come to work, be yourself and be successful.

General description of the role:

The job holder will be responsible for the proactive support of requests from US sales team by demonstrating the products, supporting installations and providing training to customers.

Key Responsibilities:

• Perform product demonstration and hand-over to customers. Ensure that product features and specifications are understood so that the customer is able to appreciate the benefits of the FF solution
• Provide application support to the sales team by organising timely communication to users pre and post commissioning/training to ensure full usage
• Maintain accurate customer and demonstration pre-set database
• Gather information on customer expectations, changing market needs and competitor activities
• Support Marketing activities by collecting high quality clinical images and supporting clinical evaluations
• Provide professional support at congresses and workshops to best represent the company. Engaging with Key Opinion Leaders to increase share of voice

Other Requirements:

• Affinity for IT

Required Skills, Experiences and Qualifications:

• Proven experience in Ultrasound in a global medical company or healthcare related institution
• Excellent manners and winning demeanour towards customers
• Strong service mentality and customer orientation
• Excellent PC and networking skills
• Attention to detail and analytical skills
• Ability to prioritise and plan effectively
• Very good written and verbal communication skills in German, English and French or Italian language
• Team player

If you would like to be a part of a team that cares about developing business and improving customer experiences, then we would love to hear from you.

We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.