Cisco Telephony Specialist (Onsite)

Gramian Consulting Group; Ottobrunn; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Gramian Consulting Group seeks a Unified Communications Engineer to lead Cisco Telephony and Videoconferencing projects for a telecommunications client. The role focuses on incident management, problem resolution, and documentation, with hands-on testing and knowledge transfer to technicians.

On-site in Ottobrunn, Germany, with additional opportunities in Getafe and Stevenage. Requires minimum 4 years in a Cisco environment, strong CUCM, Unity Connection, Jabber, CMS/TMS, SIP/H.323, and VMware

Qualifikationen

• Minimum 4 years of experience in a CISCO environment.
• Strong knowledge of Cisco telephony (CUCM, Unity Connection, Jabber).
• Experience with Cisco video conferencing systems (CMS, TMS).
• Proficient in SIP/H.323 protocols.

Aufgaben

• Lead and implement Cisco Telephony and Videoconferencing projects.
• Assist operational teams with complex incident resolution.
• Manage major incidents including qualification and resolution.
• Conduct problem management and root cause analysis.
• Transfer skills to technicians and engineers.
• Respond to customer requests in coordination with the team leader.
• Update technical documentation (HLD & LLD).
• Perform hardware and configuration tests.

Kenntnisse

Cisco Telephony

Video Conferencing

CUCM

Unity Connection

Jabber

CMS

TMS

SIP/H.323

VMware

WAN/LAN Security

Tools

CMS

TMS

VMware v7/v8

Jobbeschreibung

About Gramian

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

Role Overview

Our client operates in the telecommunications sector, focusing on unified communications solutions and services.

We are seeking a skilled Unified Communications Engineer to lead and implement Cisco Telephony and Videoconferencing projects. The ideal candidate will have extensive experience in the Cisco environment, particularly with telephony and video conferencing systems. Responsibilities include managing major incidents, ensuring effective problem management, and updating technical documentation. You will also be responsible for skill transfer to technicians and responding to customer requests in collaboration with the team leader.

CONTRACT:

short-term contract (up to 1 year)

LOCATIONS:

On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom

PROCESS:

intro call + 2-step client interview process

Responsibilities

• Lead and implement Cisco Telephony and Videoconferencing projects.
• Assist operational teams with complex incident resolution.
• Manage major incidents including qualification and resolution.
• Conduct problem management and root cause analysis.
• Transfer skills to technicians and engineers.
• Respond to customer requests in coordination with the team leader.
• Update technical documentation (HLD & LLD).
• Perform hardware and configuration tests.

• Minimum 4 years of experience in a CISCO environment.

• Strong knowledge of Cisco telephony (CUCM, Unity Connection, Jabber).
• Experience with Cisco video conferencing systems (CMS, TMS).
• Proficient in SIP/H323 protocols.
• Familiarity with VMware suite v7/v8.
• Knowledge of WAN/LAN networks and security.
• Good command of English (read, spoken, written).
• Systems administration experience is a plus.