CIC Technician, Clinical Collaborative Solutions

Jobtailor; Deutschland; Remote; EUR 32.000 - 48.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Pharmacy Technician in Germany to support MTM processes, therapeutic interchanges, and document handling. You will liaise with prescribers and facilities, maintain patient profiles, and assist with third-party interchanges and cost-saving initiatives.

This role requires at least two years of relevant experience, an active license, and strong organizational and communication skills. A suitable remote work setup is expected to support confidentiality and productivity.

Qualifikationen

• Minimum two years of pharmacy technician experience.
• Active pharmacy technician license or registration in good standing.
• Strong organizational skills and the ability to prioritize tasks.
• Effective written and verbal communication skills.
• Proficiency with computer systems and standard office applications.
• High school diploma or GED.

Aufgaben

• Fax forms to prescribers and facilities and verify fax numbers and preferences.
• Make outbound calls and handle inbound calls.
• Prepare PSTIs and FFTIs and TPTIs for patient care.
• Prepare medication profiles for MTM.
• Process documents in Perceptive Content, including approvals and denials.
• Support CIC operations and resolve medication-rejects and prior authorizations.
• Deliver responsive service to facilities and prescribers’ offices.
• Collaborate with pharmacists on cost-saving initiatives.
• Help resolve medication-related claim rejections.

Kenntnisse

Pharmacy technician

Communication

Organizational skills

Ausbildung

High school diploma

Tools

RightFax

Perceptive Content

OASIS

OmniDX

Omnicare Systems

Jobbeschreibung

• Fax CIC forms to prescribers and facilities using RightFax
• Contact prescribers’ offices and facilities to verify fax numbers, office information, and fax preferences
• Make outbound calls and receive inbound calls
• Prepare patient-specific therapeutic interchanges (PSTIs)
• Set up Facility Formulary Therapeutic Interchanges (FFTIs) and Third-Party Therapeutic Interchanges (TPTIs)
• Prepare medication profiles for Medication Therapy Management (MTM)
• Process documents in Perceptive Content, including medication approvals and denials
• Provide flexible support across CIC operations, including medication-reject resolution, special customer requests, and prior authorization activities
• Deliver responsive customer service to facilities and prescribers’ offices
• Collaborate with pharmacists on cost-savings initiatives
• Help resolve medication-related claim rejections

Requirements

• Minimum of two years of relevant pharmacy technician experience
• Active pharmacy technician license or registration in good standing in the state where the candidate resides
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
• Effective written and verbal communication skills
• Proficiency with computer systems and standard office applications
• High school diploma or GED required
• Ability to work the assigned schedule and remain available to support team needs during standard operating hours
• Ability to maintain a suitable remote work environment supporting confidentiality, productivity, and business requirements
• Preferred: three or more years of relevant pharmacy technician experience
• Preferred: experience with Omnicare systems, including OASIS, OmniDX, Rightfax, and Perceptive Content
• Preferred: demonstrated ability to collaborate effectively with peers, leadership, and customers
• Preferred: strong attention to detail and ability to maintain accuracy while meeting production expectations

Core Competencies

Demonstrates expertise in pharmacy technician responsibilities, including medication therapy management, therapeutic interchanges, and effective communication with healthcare providers. Proficient in utilizing pharmacy-related software and maintaining compliance with operational standards.

Highest-signal resume keywords

• Pharmacy Technician Experience
• Active Pharmacy Technician License
• Medication Therapy Management (MTM)
• RightFax Proficiency
• Perceptive Content Experience

Hard Skills

• Medication Therapy Management (MTM)
• Therapeutic Interchanges
• Medication Profile Preparation
• Document Processing
• Medication Approval Processing

Soft Skills

• Organizational Skills
• Effective Communication
• Attention to Detail
• Collaboration Skills

Certifications & Qualifications

• Active Pharmacy Technician License

Industry Keywords

• Pharmacy Technician
• Patient-Specific Therapeutic Interchanges
• Facility Formulary Therapeutic Interchanges
• Third-Party Therapeutic Interchanges
• Medication-Reject Resolution

Tools & Technologies

• RightFax
• Perceptive Content
• Omnicare Systems
• OASIS
• OmniDX