Certified Senior Pharmacy Technician

Jobtailor; Deutschland; Remote; EUR 36.000 - 55.000; Vollzeit

Benefits dieser Stelle

Distraction-free home workspace

Remote work

Zusammenfassung

Jobtailor is hiring a Pharmacy Technician for remote work focused on prior authorization in a fast-paced environment. The role requires HIPAA/PHI awareness, strong communication, and the ability to navigate multiple systems to support member and provider inquiries.

The candidate should have an active PTCB/CPhT or equivalent credential and at least two years of relevant experience in managed care or a similar healthcare setting, with a focus on accuracy and compliance.

Qualifikationen

• Active Certified Pharmacy Technician credential required, with 2+ years of relevant experience.
• Experience in managed care, health insurance, PBM, or related healthcare environment preferred.
• Experience with prior authorizations, prescription claims, and medication terminology.
• Ability to train and mentor others and work across multiple systems.
• Strong communication, research, problem-solving, and organizational skills.

Aufgaben

• Review, research, and process pharmacy prior authorization requests according to criteria, policies, and SLAs.
• Research and resolve member, provider, and pharmacy inquiries and escalations.
• Provide accurate information and appropriate follow-up.
• Document calls, authorization activity, inquiries, and resolutions.
• Maintain HIPAA/PHI compliance and serve as a pharmacy SME.
• Support training and development of pharmacy technician team members.
• Monitor quality and operational trends; identify improvement opportunities.
• Collaborate with supervisors to support service, productivity, and quality goals.

Kenntnisse

Strong communication

Organizational skills

Research and problem-solving

Ausbildung

Active Certified Pharmacy Technician Credential (PTCB/CPhT, ExCPT)

Tools

Multiple systems navigation

Remote work tools

Jobbeschreibung

• Review, research, and process pharmacy prior authorization requests according to established criteria, policies, regulatory requirements, and service-level agreements
• Research and resolve member, provider, and pharmacy inquiries and escalations
• Provide accurate information and appropriate follow-up
• Document calls, authorization activity, inquiries, and resolutions
• Maintain compliance with HIPAA, PHI, and applicable program requirements
• Serve as a pharmacy subject matter resource
• Support new-hire training, continuing education, coaching, and development of pharmacy technician team members
• Monitor quality and operational trends
• Identify improvement opportunities
• Collaborate with supervisors and leadership to support service, productivity, and quality goals

Requirements

• Active Certified Pharmacy Technician credential (PTCB/CPhT, ExCPT, or equivalent) required
• Two (2) or more years of relevant pharmacy technician experience
• Experience preferably within managed care, health insurance, PBM, pharmacy benefits, or a related healthcare environment
• Experience with pharmacy prior authorizations, prescription claims, medication terminology, and member, provider, or pharmacy support
• Experience training, coaching, mentoring, or serving as a subject matter resource preferred
• Strong communication, research, problem-solving, computer, and organizational skills
• Ability to navigate multiple systems and work effectively in a fast-paced remote environment
• Reside within the United States
• Reliable high-speed internet
• Professional, distraction-free home workspace

Core Competencies

Demonstrates expertise in pharmacy prior authorization processes, compliance with HIPAA and PHI regulations, and effective training and mentoring of pharmacy technicians. Strong problem-solving and communication skills are essential for resolving inquiries and improving operational quality.

Highest-signal resume keywords

• Certified Pharmacy Technician (PTCB/CPhT, ExCPT)
• Pharmacy Prior Authorizations
• Medication Terminology
• Training and Mentoring
• Compliance with HIPAA and PHI

ATS Optimization Keywords

Hard Skills

• Pharmacy Technician Experience
• Prescription Claims Processing
• Research and Problem-Solving
• Documentation of Authorization Activity
• Quality Monitoring

Soft Skills

• Strong Communication Skills
• Organizational Skills

Certifications & Qualifications

• Active Certified Pharmacy Technician Credential

Industry Keywords

• Managed Care
• Health Insurance
• Pharmacy Benefits
• Healthcare Environment

Tools & Technologies

• Multiple Systems Navigation
• Remote Work Tools