Change Manager

Jobtailor; Deutschland; Remote; EUR 85.000 - 135.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Change Management Lead to guide initiatives across multiple departments. You will design and execute change strategies, maximize employee adoption, and align plans with business objectives.

In this role you will conduct impact and readiness assessments, coach leaders, pair with project managers, and develop communication and training plans while ensuring compliance with established methodologies such as ADKAR and Prosci.

Qualifikationen

• Minimum 8 years relevant experience in change management.
• Deep knowledge of change processes, impact assessment and sponsorship engagement.
• Excellent analytical and facilitation skills with data-driven decision making.
• Strong ability to influence across leadership levels and functions.
• Prosci certification or equivalent preferred.

Aufgaben

• Lead and support change management efforts across departments.
• Develop and implement change strategies aligned with business objectives.
• Maximize employee adoption and anticipate downstream impacts.
• Conduct impact assessments, readiness analyses, and sponsorship engagement.
• Design communication and training plans and coach leaders.

Kenntnisse

Change management

Impact analysis

Sponsorship coaching

Change storytelling

Project management

Data analysis

Ausbildung

BA/BS degree

MA degree preferred

Tools

ADKAR

Proxima

Training methodologies

Jobbeschreibung

• Lead and support change management efforts for initiatives across one or more departments
• Develop and implement change management strategies and plans aligned with business objectives
• Maximize employee adoption and anticipate downstream impacts across functions
• Conduct impact assessments, partner analyses, and readiness assessments
• Define people-specific objectives and key results to support benefit realization
• Execute change strategies and participant engagement with increasing independence
• Collaborate with project managers to integrate change management activities into project plans
• Design and deliver communication and training plans
• Coach and support leaders in fulfilling change leadership roles
• Identify and manage anticipated resistance and develop mitigation tactics
• Track and report change management effectiveness and adoption metrics
• Ensure compliance with CSAA IG change management guidelines, including ADKAR, Prosci, and Proxima for key critical initiatives
• Design, develop, and implement User Acceptance Testing strategy and plans when needed

Requirements

• Minimum 8 years relevant experience
• BA/BS degree or equivalent combination of education and experience
• Deep knowledge and proven application of change management processes and tools, including team member analysis and management, impact assessment, sponsorship engagement, change strategy, and change story development for complex, large-scale change initiatives
• Excellent analytical ability to conduct, interpret, and make or influence decisions based on change management data
• Excellent facilitation skills and knowledge of effective group dynamics concepts and processes
• Excellent working knowledge and application of training and communications methodologies and guidelines
• Strong working knowledge of project management and other lifecycle methodologies
• Strong ability to influence at the department/division level and across different layers of leadership
• Strong skills in sponsorship coaching and alignment, resistance management, and behavior change
• Substantial insurance business knowledge or shared services/consulting functions
• Prosci certification or equivalent change management training preferred
• MA degree or equivalent combination of education and experience preferred
• Ability to travel as needed for the role, including divisional/team meetings and other in-person meetings
• Applicants must have authorization to work indefinitely in the United States
• CSAA does not provide visa sponsorship; applicants must not require immigration support

Core Competencies

Demonstrates extensive experience in change management processes and tools, including impact assessment, sponsorship engagement, and change strategy development. Proven ability to influence leadership and maximize employee adoption through effective communication and training methodologies.

Highest-signal resume keywords

• Change Management Processes
• Impact Assessment
• Sponsorship Coaching
• Prosci Certification
• Project Management Methodologies

ATS Optimization Keywords

Hard Skills

• Change Strategy Development
• Change Story Development
• User Acceptance Testing
• Data Analysis
• Behavior Change Management

Soft Skills

• Facilitation Skills
• Analytical Ability
• Influencing Skills
• Collaboration
• Coaching

Certifications & Qualifications

• Prosci Certification

Industry Keywords

• Insurance Business Knowledge
• Shared Services
• Consulting Functions

Tools & Technologies

• ADKAR
• Proxima
• Training Methodologies
• Communication Guidelines