Boutique Assistant (m/w/d)

Van Cleef & Arpels; Berlin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Van Cleef & Arpels is seeking a capable team member in Berlin to support daily boutique operations and client service. The role focuses on replenishment, setup/breakdown duties, jewelry staging, and reception support, all while maintaining a polished brand image.

The ideal candidate will have a Bachelor’s Degree or two years in a fast-paced luxury environment, excellent communication, and a willingness to learn. SAP knowledge and language skills are a plus.

Qualifications

• Bachelor’s Degree or two years in a fast-paced luxury environment preferred.
• Ability to multitask and stay organized with multiple projects.
• Strong communication and verbal skills required.

Responsibilities

• Handle daily replenishment of selling floor supplies to ensure smooth operations.
• Participate in setup and breakdowns at boutique opening and closing.
• Manage morning jewelry setup, evening jewelry pulling, and backstock maintenance.
• Backfill POS stations and desks accurately.
• Maintain strong partnerships with Management and Boutique Administrators.
• Greet clients and assist with Reception duties.
• Follow all client experience protocols defined by Management and Corporate.
• Uphold Van Cleef & Arpels image with professional demeanor and Service Charter.

Skills

Multitasking

Communication

Languages

Education

Bachelor’s Degree

2 years luxury experience

Tools

SAP

Job description

• Bachelor’s Degree and/or two years of working in a fast-paced luxury environment is preferred
• Ability to multitask and remain organized with multiple projects
• Excellent communication and verbal skills
• SAP knowledge is a plus
• Ability to speak multiple languages is a plus
• Understands the environment
• Eager to learn
• Identifies improvements

Are you a good match?

• Bachelor’s Degree and/or two years of working in a fast-paced luxury environment is preferred
• Ability to multitask and remain organized with multiple projects
• Strong computer skills
• Excellent communication and verbal skills
• SAP knowledge is a plus
• Ability to speak multiple languages is a plus
• Understands the environment
• Eager to learn
• Seeks both parties’ satisfaction
• Identifies improvements

What are your responsibilities?

• Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
• Participate to set up and breakdowns at opening and closing of the boutique
• Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
• Accurately backfill POS stations and desks
• Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
• Responsible for greeting clients and assisting with Reception duties
• Respect all protocols defined by Management and Corporate regarding the client experience
• Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The Recruitment Process

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.

Along the recruitment process you will meet the HR Business Partner, Retail Director and Managing Director.