Become a Luxury Brand Evaluator in Karlsruhe (German Speaking), DE

CXG; Karlsruhe; Hybrid; EUR 20.000 - 32.000; Teilzeit

Benefits dieser Stelle

Flexible assignments

Compensation for time and input

Purchase reimbursement

CXG Live platform

Zusammenfassung

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences across boutiques, online shops, and product returns. You will help brands refine services by sharing honest feedback on every touchpoint.

Join a global network of evaluators, choose assignments aligned to your interests, and evaluate stores or online from home, with reimbursement on purchases where applicable.

Qualifikationen

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented and reliable.
• Observant and passionate about customer experience.
• No prior experience required; honest feedback from genuine customers is valued.

Aufgaben

• Choose assignments aligned with your preferences and profile.
• Visit luxury stores or evaluate online from home.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback using our platform through questionnaires.

Kenntnisse

Observant

Detail-oriented

Customer experience passion

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.