Luxury Brand Evaluator in Munich - German Speaking (Mission-based), DE

CXG; Freising; Remote; EUR 34.000 - 69.000; Vollzeit

Benefits dieser Stelle

Collaboration with iconic brands

Flexible assignments

Platform for missions and feedback

Zusammenfassung

CXG is seeking evaluators to discreetly assess customer experiences across luxury stores and online platforms. You will visit boutiques or evaluate online, then share detailed feedback through our platform. The role offers flexible assignments and the chance to work with iconic brands globally from anywhere.

Applicants should be 18+, current premium-brand customers, and able to provide punctual, reliable feedback without existing retail contracts. Training and platform support are provided.

Qualifikationen

• 18+ years old.
• Current customer of premium and luxury brands.
• Not under contract with any retail brands to ensure impartiality.
• Punctual, organized and reliable.

Aufgaben

• Choose assignments aligned with your preferences and profile.
• Visit luxury stores or evaluate online from home.
• Observe ambient, service quality and overall customer experience.
• Provide honest feedback through our platform questionnaires.

Kenntnisse

Attention to detail

Customer experience focus

Observant

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambient, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.