Become a Luxury Brand Evaluator in Berlin (German Speaking), DE

CXG; Berlin; Hybrid; EUR 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Flexible assignments

Purchase reimbursement

Collaborate with iconic brands

CXG Live platform

Zusammenfassung

CXG invites you to turn your passion for luxury into a flexible, at-your-own-pace role. You will discreetly assess customer experiences, visiting stores or evaluating online, and share insights that help premium brands refine their services.

As a luxury brand evaluator, you’ll observe ambiance and service quality, then provide honest feedback via our user-friendly platform. Join CXG’s global network and influence the future of luxury experiences.

Qualifikationen

• Must be 18 years or older.
• No prior experience required; genuine customer feedback is valued.
• Able to visit stores or evaluate online from home as needed.
• Punctual, organized, and reliable with strong written feedback.

Aufgaben

• Choose assignments that align with your preferences and profile.
• Visit luxury stores or evaluate online, engaging with sales staff.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback through our questionnaires on the platform.

Kenntnisse

Attention to detail

Observation

Customer experience evaluation

Discretion and reliability

Tools

CXG Live platform

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.