Become a Luxury Brand Evaluator in Nürnberg (German Speaking), DE

CXG; Zirndorf; Hybrid; EUR 27,552 - 68,880; Part time

Benefits offered by this job

Flexible assignments

Compensation for evaluations

User-friendly management platform

Job summary

CXG is seeking luxury brand evaluators in Germany to assess customer experiences. In this role, you will be responsible for visiting boutiques or evaluating online services, providing feedback to help luxury brands improve. You will enjoy flexible assignments tailored to your interests and earn compensation based on mission complexity. Join CXG and make a significant impact in the luxury market while collaborating with iconic brands from around the world.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with your interests.
• Visit luxury stores or evaluate online experiences.
• Observe ambiance, service quality, and overall experience.
• Provide feedback through questionnaires.

Skills

Observant

Detail-oriented

Punctual

Organized

Reliable

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role.

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing.

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role.

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

How to Join the CXG Community.

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

Compensation.

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG.

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements.

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers