Luxury Brand Evaluator in Munich - German Speaking (Mission-based), DE

CXG; Fürstenfeldbruck; Hybrid; EUR 21.000 - 41.000; Vollzeit

Benefits dieser Stelle

Flexible assignments

Competitive compensation

Mobile CXG Live platform

Zusammenfassung

CXG connects premium brands with a global network of evaluators. As a luxury brand evaluator, you will discreetly assess customer experiences across boutiques and online shops, providing actionable feedback to refine services. Your voice helps shape luxury retail from the inside out.

Join CXG to work flexibly on in-store and online missions, with reimbursements for approved purchases and a user-friendly platform, CXG Live, to manage assignments and share insights.

Qualifikationen

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• No prior experience required; we value honest feedback from genuine customers.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Aufgaben

• Choose assignments aligned to your preferences.
• Visit luxury stores or evaluate online from home.
• Observe ambiance, service quality, and overall experience.
• Provide honest feedback via questionnaires.

Kenntnisse

Attention to detail

Reliability

Observational skills

Customer experience mindset

Flexibility

Punctuality

Honest feedback

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers