Assistant Manager m/w/d - Dreilander Galerie, Hollister

Abercrombie & Fitch Co.; Deutschland; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Christmas bonus

Sales bonus program

Indefinite contract

Merchandise discount

Paid volunteer day

Employee assistance program

Headspace app

Pension contributions

Career development opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our Hollister store.

You will drive sales through in-depth analysis, exceptional service and seamless store processes, while supervising opening/closing, staffing, training and product knowledge. You will build visual displays, manage payroll, oversee omni-channel orders and promote brand culture.

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills
• Team building and ability to coach others
• Take initiative and demonstrate confidence
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

German (B2)

Supervisory experience

Customer service

Communication

Staff supervision

Brand knowledge

Education

Bachelor's degree

Tools

POS systems

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.


• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.


• Conduct staffing and scheduling operations and payroll management.


• Train and develop the non-management staff.


• Demonstrate product knowledge and brand awareness, while driving sales.


• Build and maintain visual displays.


• Analyze reporting to inform decision making.


• Protect store assets & perform inventory control.


• Operate Register/Point of Sale systems.


• Fulfill OMNI Channel Orders.


• Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role


• CEFR B2 Fluency in English & German, required


• Maintain a strong customer focus.


• Knowledge of current fashion trends.


• Drive to achieve results and exhibit a strong work ethic


• Possess strong communication and interpersonal skills


• Team building and ability to coach others


• Take initiative and demonstrate confidence


• Balance multiple tasks while being detail-oriented


• Engage in applied learning and proactive thinking


• Ability to show up in a fast-paced and challenging environment

What You’ll Get

• Eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.


• Quarterly Stores Sales Bonus Program


• Christmas bonus


• Indefinite Contract* (Paid time off which can increase with position and seniority)


• Merchandise Discount


• Comp days and floating holiday


• Paid Volunteer Day per Year, allowing you to give back to your community


• Associate Assistance Program access to free mental and behavioral health counseling


• Headspace; a leading science-based mental health solution app


• Carrot; a benefit designed to support your parenthood journey


• Proxalto; annual contribution to a private pension insurance


• Training and Development Opportunities for Career Advancement, we believe in promoting from within


• A Global Team of People Who'll Celebrate you for Being YOU


• *pending completion of six months probationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The starting rate for this position is €40,000.00 annually (i.e., the recruiting pay range for this position is €40,000.00 - €40,000.00 annually). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here. See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. Join us as we team up around the globe and grow to a $5+ billion family of brands- powered by purpose and the belief that we are all leaders.