Afterhours Account Executive

Embedded Shishya; Deutschland; Hybrid; EUR 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Equipment provided

10+ business days of paid time off

Remote eligibility

A supportive team

Zusammenfassung

Zelh is a fast-growing outsourcing company seeking an Afterhours Account Executive to manage expedited freight for a leading North American client. You will track shipments, source carriers, coordinate pickups and deliveries, and resolve after-hours issues to maintain service levels.

The role requires experience in U.S. logistics and strong communication skills, with a hybrid/remote work setup and a competitive USD salary. Training and ongoing support are provided as part of a collaborative team.

Qualifikationen

• 1+ years of U.S. freight brokerage or logistics experience.
• Experience with expedited freight and small equipment (cargo vans, Sprinter vans, box trucks).
• Strong carrier sourcing, dispatching, tracking, and issue resolution experience.
• Excellent communication and ability to work independently after hours.

Aufgaben

• Source carriers and secure capacity for expedited shipments, including cargo vans, Sprinter vans, and box trucks.
• Dispatch small equipment and Truckload shipments for specific customers.
• Track active expedited shipments and monitor their status from pickup to delivery.
• Communicate with drivers, carriers, customers, and internal teams to provide timely updates.
• Handle after-hours issues, delays, missed appointments, and other shipment-related problems.
• Coordinate pickups and deliveries and make sure shipments stay on schedule.
• Enter loads and update shipment information in the TMS as needed.
• Maintain regular customer communication and respond to shipment-related questions.
• Support Truckload operations during slower expedited periods, including tracking and carrier communication.
• Proactively resolve operational issues to ensure smooth shipment execution and strong customer service.

Kenntnisse

Carrier sourcing

Dispatching

Shipment tracking

Issue resolution

Communication skills

After-hours work

Tools

TMS

Jobbeschreibung

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Our client is a leading US-based technology-enabled transportation and logistics company providing comprehensive freight brokerage and supply chain management services across North America. They leverage proprietary technology platforms to deliver efficient, reliable transportation solutions for their customers.

We are looking for an Afterhours Account Executive with experience in U.S. logistics, freight brokerage, or expedited transportation. The primary focus will be managing expedited freight, especially smaller equipment such as cargo vans, Sprinter vans, and box trucks. The role will include tracking active shipments, sourcing carriers, coordinating pickups and deliveries, resolving after-hours issues, and communicating with customers. When expedited volume is low, the person will also support Truckload operations through tracking, carrier communication, and general load support.

Key Responsibilities

• Source carriers and secure capacity for expedited shipments, including cargo vans, Sprinter vans, and box trucks.
• Dispatch small equipment and Truckload shipments for specific customers.
• Track active expedited shipments and monitor their status from pickup to delivery.
• Communicate with drivers, carriers, customers, and internal teams to provide timely updates.
• Handle after-hours issues, delays, missed appointments, and other shipment-related problems.
• Coordinate pickups and deliveries and make sure shipments stay on schedule.
• Enter loads and update shipment information in the TMS as needed.
• Maintain regular customer communication and respond to shipment-related questions.
• Support Truckload operations during slower expedited periods, including tracking and carrier communication.
• Proactively resolve operational issues to ensure smooth shipment execution and strong customer service.

Requirements

• 1+ years of experience in U.S. freight brokerage, logistics, dispatch, or expedited transportation.
• Hands-on experience with expedited freight and smaller equipment, such as cargo vans, Sprinter vans, and box trucks.
• Strong experience in carrier sourcing, dispatching, shipment tracking, and issue resolution.
• Excellent communication skills and ability to work independently in an after-hours environment.

Workingconditions:

• Working schedule: Friday - Monday 8am-6pm CST
• Work mode - hybrid/remote
• Competitive Salary in USD
• 10+ business days of paid time off
• Equipment provided
• A supportive team
• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

Highlights

• US Logistics
• Brokerage
• Expedited freight