Advanced Service Technician

Signode; Deutschland; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Signode is seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, and servicing of equipment at customer sites and remotely. This role is essential for ensuring safe and efficient service delivery.

Key responsibilities include leading installations, diagnosing complex issues, and providing remote support. Candidates should have an associate degree, 5+ years in industrial equipment, and strong troubleshooting skills.

Expect up to 70% travel as part of this dynamic position.

Qualifikationen

• 5+ years’ experience with industrial equipment, preferably Signode or similar.
• Team-oriented and reliable with a strong safety focus.
• Ability to work across diverse environments including field and remote.

Aufgaben

• Lead installation and commissioning of equipment on-site.
• Diagnose and resolve complex mechanical and electrical issues.
• Provide technical training to field technicians and customers.
• Deliver remote support to ensure fast issue resolution.

Kenntnisse

Troubleshooting

Problem-solving

Mechanical systems knowledge

Electrical systems knowledge

PLC knowledge

Hydraulic systems knowledge

Proficient in English

MS Office proficiency

Ausbildung

Associate degree or equivalent technical training

Jobbeschreibung

We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery.

Key Responsibilities

• Lead/support installation, commissioning, and upgrades of equipment on-site
• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues
• Provide technical guidance and training to field technicians and customers
• Deliver remote support via phone/email to ensure fast issue resolution
• Maintain accurate service reports, documentation, and system records
• Collaborate with engineering and cross-functional teams for continuous improvement
• Ensure compliance with all safety standards and procedures

Qualifications

• Associate degree or equivalent technical training
• 5+ years’ experience with industrial equipment (Signode or similar preferred)
• Strong troubleshooting and problem-solving skills
• Knowledge of electrical, PLC, hydraulic, and mechanical systems
• Proficient in English and MS Office
• Team-oriented, reliable, and safety-focused

Additional Information

• Up to 70% travel required
• Work across field, customer site, remote, and office environments

Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.