Administrative Assistant

University Hospitals of Derby and Burton NHS Foundation Trust; Deutschland; Remote; EUR 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Zusammenfassung

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Senior ESR Administrator to provide comprehensive administration support to the ESR team. The role is predominantly home-based with occasional on-site meetings, requiring excellent organisational and data-entry skills, and a proactive, customer-focused approach.

Candidates should have GCSE English, NVQ Level II in administration or related field, and knowledge of Microsoft Office.

Qualifikationen

• GCSE English or equivalent
• NVQ Level II in administration or customer services or equivalent experience
• Knowledge of Microsoft Office packages
• Experience in busy customer services office-based environment
• Working knowledge of ESR would be an advantage
• Attention to detail and a positive can-do approach

Aufgaben

• Provide a high-quality, customer-focused administration service supporting the ESR team and colleagues across the Trust
• Respond to queries from managers, colleagues, bank workers and permanent staff
• Maintain accurate data entry and records with a proactive and flexible approach

Kenntnisse

Organisational skills

Prioritise workload

Customer service

Attention to detail

Self-motivation

Teamwork

Excellent keyboard skills

Ausbildung

GCSE English Language

NVQ level II in administration or customer services

Tools

Microsoft Office

Jobbeschreibung

An excellent opportunity has arisen within our People Digital Team for an enthusiastic and committed individual to join us as a Senior ESR Administrator. The role involves a wide range of administrative duties, responding to queries from managers, colleagues, bank workers and permanent staff. You will need excellent organisational skills, the ability to prioritise workload in a busy environment, and a flexible approach to work. A high level of accuracy and attention to detail is essential, together with strong keyboard and Microsoft Office skills to ensure accurate data entry and record management. You will work closely with colleagues as part of a supportive team whilst providing an efficient and professional service. This is predominantly a home-based role, with occasional attendance at on-site meetings required. As such, you will need to be self-motivated and able to work independently. If you are looking to develop a career within People Digital and Workforce Services, this could be the ideal opportunity. In return, we offer comprehensive training, support and opportunities for development. You will have the ability to prioritise work whilst working in a fast paced and busy environment, as well as having a flexible approach to work. A good level of attention to detail is an essential requirement for this demanding role, as well as working effectively as part of a team. Customer service is at the heart of what we do but this is a predominately admin based role, therefore recent demonstrable admin and IT experience is essential. If you are looking for a career within a People Digital/Workforce function where you will be able to develop your skills and knowledge, then this could be the right opportunity for you. In return we will offer full support and training. You will need, as a minimum:

• A good standard of English Language GCSE (or equivalent qualification)
• NVQ level II in administration or customer services or equivalent experience.
• Knowledge of Microsoft office packages.
• Working knowledge of the Electronic Staff Record (ESR) would be a distinct advantage.
• Experience of working in a busy customer services office-based environment.
• A good level of attention to detail.
• A positive 'can do' approach.

You will provide a high quality, customer-focused administration service, supporting the ESR team, managers and colleagues across the Trust. The Trust has been selected as an early adopter of the NHS People Portal, and the team will play a key role in supporting the transition from ESR to the new system., As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our 57 network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.