Account Supervisor

Jobtailor; Deutschland; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior client services/marketing account leader in Germany to act as the primary day-to-day contact for internal business units and serve as a trusted marketing advisor. You will lead discussions, translate requests into briefs, and influence timelines while managing risks and resources across multiple projects.

The role emphasizes strategic consulting, stakeholder coordination, and ensuring alignment between client expectations and creative outputs in a fast-paced

Qualifikationen

• Bachelor's degree or higher and 10 years of experience in account management, client services, marketing, or integrated campaign leadership.
• Strong background in marketing strategy and campaign development; able to consult, not just execute.
• Demonstrated experience managing multiple projects and stakeholders; agency or in-house agency environment preferred.
• Excellent communication, facilitation, and negotiation skills; ability to influence without authority.
• Highly organized, proactive, and comfortable balancing strategic thinking with hands-on delivery.
• Passion for partnership and problem-solving; thrives in fast-paced environments.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Aufgaben

• Serve as the primary day-to-day point of contact for internal business units and act as a trusted marketing advisor.
• Lead client discussions to identify business challenges, objectives, audiences, success measures, and activation requirements.
• Translate client requests into clear, actionable creative briefs.
• Influence realistic timelines and deliverables based on project complexity, scope, and resource availability.
• Anticipate risks and recommend solutions to keep work moving forward.
• Report on project performance, client satisfaction, risks, and opportunities for improvement.
• Support project management responsibilities including timeline development, stakeholder coordination, review management, and delivery oversight.
• Evaluate incoming requests for business value, complexity, urgency, dependencies, and resource requirements.
• Gather inputs required for creative, copy, digital, and production teams.
• Develop preliminary project scopes, effort estimates, and recommended resourcing approaches.
• Document deliverables, quantities, formats, specifications, markets, channels, approvals, and dependencies.
• Consolidate stakeholder feedback into prioritized direction for the creative team.
• Own client meeting summaries and contact reports.
• Ensure decisions and scope changes are reflected in project documentation, timelines, and creative briefs.
• Monitor project scope and identify impacts on timing, effort, budget, or resources.
• Partner with Creative Leaders to align project expectations, scope, and quality standards.
• Ensure appropriate approvals are secured before work advances.
• Serve as the voice of the client in internal creative reviews.
• Partner with Operations and Project Management on estimates and funding recommendations.
• Support retainer planning, budget forecasting, and funding conversations.
• Balance business objectives with responsible use of Solve Studio resources.
• Comply with corporate policies, procedures, and security standards.

Kenntnisse

Account Management

Marketing Strategy

Project Management

Client Services

Stakeholder Coordination

Excellent Communication

Facilitation Skills

Negotiation Skills

Highly Organized

Proactive Problem-Solving

Ausbildung

Bachelor's Degree

Tools

Creative Brief Development

Project Scope Documentation

Timeline Development

Budget Forecasting

Risk Management

Jobbeschreibung

• Serve as the primary day-to-day point of contact for internal business units and act as a trusted marketing advisor
• Lead client discussions to identify business challenges, objectives, audiences, success measures, and activation requirements
• Translate client requests into clear, actionable creative briefs
• Influence realistic timelines and deliverables based on project complexity, scope, and resource availability
• Anticipate risks and recommend solutions to keep work moving forward
• Report on project performance, client satisfaction, risks, and opportunities for improvement
• Support project management responsibilities including timeline development, stakeholder coordination, review management, and delivery oversight
• Evaluate incoming requests for business value, complexity, urgency, dependencies, and resource requirements
• Gather inputs required for creative, copy, digital, and production teams
• Develop preliminary project scopes, effort estimates, and recommended resourcing approaches
• Document deliverables, quantities, formats, specifications, markets, channels, approvals, and dependencies
• Consolidate stakeholder feedback into prioritized direction for the creative team
• Own client meeting summaries and contact reports
• Ensure decisions and scope changes are reflected in project documentation, timelines, and creative briefs
• Monitor project scope and identify impacts on timing, effort, budget, or resources
• Partner with Creative Leaders to align project expectations, scope, and quality standards
• Ensure appropriate approvals are secured before work advances
• Serve as the voice of the client in internal creative reviews
• Partner with Operations and Project Management on estimates and funding recommendations
• Support retainer planning, budget forecasting, and funding conversations
• Balance business objectives with responsible use of Solve Studio resources
• Comply with corporate policies, procedures, and security standards

Requirements

• Bachelor's degree or higher AND ten (10) years of experience in account management, client services, marketing, or integrated campaign leadership
• Strong background in marketing strategy and campaign development, with the ability to consult, not just execute
• Demonstrated experience managing multiple projects and stakeholders simultaneously, ideally in an agency or in-house agency environment
• Excellent communication, facilitation, and negotiation skills; ability to influence without authority
• Highly organized, proactive, and comfortable balancing strategic thinking with hands-on delivery
• Passion for partnership and problem-solving; thrives in fast-paced, evolving environments
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status

Core Competencies

Demonstrates expertise in account management and marketing strategy, with a strong ability to lead client discussions, develop actionable creative briefs, and manage multiple projects effectively. Proficient in stakeholder coordination, project performance reporting, and ensuring alignment between client expectations and creative outputs.

Highest-signal resume keywords

• Account Management
• Marketing Strategy
• Project Management
• Client Services
• Stakeholder Coordination

ATS Optimization Keywords

Hard Skills

• Creative Brief Development
• Project Scope Documentation
• Timeline Development
• Budget Forecasting
• Risk Management

Soft Skills

• Excellent Communication
• Facilitation Skills
• Negotiation Skills
• Highly Organized
• Proactive Problem-Solving

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Integrated Campaign Leadership
• Client Satisfaction
• Agency Environment
• Stakeholder Feedback
• Corporate Policies Compliance