Account Manager (Dispatcher Sales)

Freenow; Hamburg; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Sabbatical after two years

Employee assistance program

Welcome & anniversary gifts

Mobility benefits card

Flexible work options

Talent development

Birthday off

Remote work within the EU

Job summary

Freenow is seeking an empathetic, hands-on Account Manager to lead the digitalization of European taxi fleets. You will prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies, serving as the primary catalyst for transitioning legacy fleets into modern, connected partners.

You will collect on-the-ground feedback for our Product and Strategy teams, guiding partners through operational changes and building trust through clear communication. A substantial travel share is expected.

Qualifications

• 3–5 years in B2B sales or business development.
• Experience selling SaaS to SMBs.
• Background in mobility or logistics is preferred.
• Fluency in German and English is required.
• Willingness to travel up to 40–50% of time.

Responsibilities

• Prospect, engage, travel and pitch the Dispatch tool to SMB taxi companies.
• Be the face of the initiative and drive adoption of the tool.
• Guide fleet owners through the fear of operational change.
• Gather feedback with Product and Strategy teams to help co-build the solution.
• Build trust and long-term relationships with partners.

Skills

B2B sales experience

Account management

SaaS sales

Mobility/logistics knowledge

Excellent communication

Job description

• One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive
• We are looking for an empathetic, relentless, and hands-on Account Manager to be the face of this initiative!
• Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners
• Guide fleet owners and head dispatchers through the fear of operational change
• Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help “co-build” the ultimate solution

Benefits

• Sabbatical leave: Get rewarded for you rhard work with a sabbatical after two years.
• Employee assistance program: Your wellbeing is our priority, anonymous external support is always available.
• Welcome & anniversary gifts: We’ll send you a little something to celebrate these special occasions.
• Mobility benefits card: Get from A to B on us. Every month you’ll get a mobility budget to try out different transport options.
• Flexible work options: Work as you are and where you want with flexible hours and remote opportunities.
• Talent development: Your growth is important to us. Progress your career with dedicated training courses and regulars development check-ins.
• Birthday off: Celebrate in style with an extra dy off each year.
• Remote work within the EU: Work up to 20 business days every 6 months from all countries in the European Union & Switzerland.

Fluency in German and English is required due to regular interaction with clients and internal stakeholdersProven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly “sell” the time, effort, and operational shift required to adopt itYou view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operateAbility to deeply understand how a partner’s business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routinesStrong communication skills with the ability to build trust and long-term relationships3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred