Account Manager

Willidrop; Frankfurt; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Office in central Frankfurt

Competitive salary

Leadership path

Job summary

Willidrop in Germany is seeking an Account Manager to own a portfolio of clients in automotive logistics, pricing transports, and drive revenue with operational collaboration. You’ll manage relationships from first transport to repeat business, quote rates, and work with operations and carriers, with on-site Frankfurt presence at least 50% of the time.

You’ll grow accounts across routes and volumes, maintain CRM hygiene, and contribute to a scalable account-management playbook while reporting to

Qualifications

• Experience in account management or B2B sales.
• Commercial judgement balancing client needs, operations, revenue and margin.
• Comfort pricing services, negotiating terms, and pursuing new business.

Responsibilities

• Own client relationships from first transport through long-term growth.
• Price and quote transports, understanding margins and when to walk away from a deal.
• Collaborate with operations and carriers to deliver on client promises.

Skills

Account management

B2B sales

Logistics

Pricing

Tools

Attio

HubSpot

Salesforce

Job description

We’re an early-stage startup rewiring how automotive logistics moves across Europe. Ourmanaged marketplace connects car dealers, leasing companies, remarketers, auctionhouses, OEM networks, and fleets with professional transport carriers.

As our Account Manager, you’ll own a portfolio of clients and turn reliable transportexecution into lasting commercial relationships. You’ll be close enough to pricing and operations tomake promises we can keep—and commercial enough to grow revenue and margin account by account.

What You’ll Do

• Own client relationships from the first completed transport through long-term account growth
• Price and quote transports yourself, understanding where the margin is and when to walk away from adeal
• Work closely with operations and carriers so every client promise can be delivered in practice
• Grow existing accounts across more routes, higher volumes, new vehicle types, and additionalbranches or sites
• Spot accounts going quiet and reactivate them before they drift to a competitor
• Turn repeat business into framework agreements, recurring volumes, and dependable processes
• Keep the CRM accurate and current so pipeline, activity, and account health are visible withoutasking
• Own a revenue and margin target for your book of accounts
• Bring client feedback to the product team: what slows customers down, what they value, and what theywould pay for
• Help build the account management playbook as the team grows

What We’re Looking For

Must-Haves

• Experience in account management, B2B sales, freight forwarding, logistics, or another commercialrole with direct client ownership
• Commercial judgement: you can balance client needs, operational reality, revenue, and margin
• Confidence pricing services, negotiating terms, and asking for the next piece of business
• A structured approach to follow-ups, pipeline management, and CRM hygiene
• Strong relationship-building skills with the ability to earn trust across client, operations, andcarrier teams
• Knowledge of the German automotive market and how dealer groups, leasing companies, remarketers,auctions, and OEM networks buy transport
• Excellent written and verbal communication in German and English
• Comfortable working on-site in Frankfurt at least 50% of the time

Nice-to-Haves

• An existing network across German automotive retail, remarketing, leasing, or vehicle logistics
• Experience managing a revenue or gross-margin target
• Experience turning recurring orders into framework agreements or standard operating processes
• Hands-on experience with CRM systems such as Attio, HubSpot, or Salesforce

What Makes Someone Successful

• You are commercially ambitious without overpromising
• You notice changes in client behaviour before they become lost business
• You follow through, keep details straight, and make your commitments visible to the team
• You are comfortable switching between a client call, a transport quote, and an operationalescalation
• You enjoy building a repeatable function while still doing the work yourself

What You’ll Get

• Real ownership of a growing portfolio and its commercial results
• Direct access to the founders and a meaningful voice in commercial strategy
• Close collaboration with operations, carriers, and product
• The opportunity to shape our account management playbook from the beginning
• Short feedback loops and the freedom to improve how we work
• Hybrid setup with strong on-site collaboration in a modern office in central Frankfurt
• Competitive salary with performance-based variable compensation
• A clear path to grow into a leadership role as the company scales

Your Interview Journey

• Initial Conversation 20 min

  A first chat with the founders to get to know each other, introduce the role, and understandwhat you want to build next.

• Commercial Deep Dive 45 min

  We’ll explore how you have grown accounts, handled pricing and margin, managed difficultconversations, and worked with operational teams.

• Practical Case 45-60 min

  You’ll work through a realistic account scenario involving pricing, delivery constraints, andgrowth opportunities. We care about your judgement, structure, and communication.