Account Manager DACH New Germany

Alpega Group; Deutschland; Remote; USD 104,000 - 150,000; Full time

Benefits offered by this job

Competitive Salary Package

Flexible remote working model

International environment with 40++1??

Job summary

Alpega Group is seeking an Account Manager to own, grow, and strengthen our European accounts. This remote role can be based in the market where our customers are located (DACH) and will involve travel to visit clients.

You will develop tailored account strategies, manage the full sales cycle from opportunity to renewal, collaborate with Pre-Sales and Customer Success, and drive revenue growth in complex logistics organizations.

Qualifications

• Local language skills of assigned region (e.g., German C2 and English fluent).
• Willingness to travel and meet clients on site (DACH).
• Additional EU languages are an advantage.
• Good understanding of logistics and supply chain processes.
• Demonstrated success in B2B SaaS enterprise sales or account management.
• Proven ability to build and nurture long-lasting relationships.
• Confident operating in dynamic, fast-changing environments.
• Entrepreneurial mindset: self-driven and resilient.

Responsibilities

• Own and manage a portfolio of regional customers across one or more European markets.
• Develop understanding of each customer’s business, logistics setup, and growth objectives.
• Drive account growth through upselling, cross-selling and renewals.
• Identify expansion opportunities by aligning Alpega solutions to evolving needs.
• Maintain strong customer satisfaction and retention through engagement and follow-up.
• Proactively manage risks related to churn, adoption, or commercial changes.

Job description

Alpega is the trusted execution platform shippers and carriers across Europerelyon to plan, procure, and execute road freight - every day, at the speed the industry demands.

We are 450+ people across European offices, working in product, engineering, commercial, and the teams that keep partners connected.

In 2026, Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems. Our work also features in BCG's State of AI in European Logistics — alongside the companies setting the pace for the industry.

As we continue to expand our footprint across Europe and support customers with increasingly complex logistics ecosystems, strategic account management becomes a critical lever for long-We’re now hiring an Account Manager, a high-impact role responsible for owning, growing, and strengthening our accounts across Europe. This is a remote role that can be based in the regional markets where our customers are based (DACH). You will travel to visit our clients.

ABOUT THE ROLE

This role combines tactical thinking, commercial acumen, and executive-level relationship management. You will be responsible for developing and executing tailored account strategies that maximize customer value, deepen long-term partnerships, and drive revenue growth across complex logistics organizations.

Account Ownership, Growth, Account Planning & Management

• Own and manage a portfolio of regional customers across one or more European markets
• Develop a solid understanding of each customer’s business, logistics setup, and growth objectives
• Drive account growth through proactive upselling, cross-selling, and contract renewals
• Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs
• Maintain strong customer satisfaction and retention through consistent engagement and follow-up
• Proactively manage risks related to churn, adoption, or commercial changes

Relationship Management & Commercial Execution

• Act as the primary trusted advisor for senior and C-level stakeholders within each account
• Lead the full commercial cycle, from opportunity identification to value articulation, proposal development, negotiations, and closed-won
• Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions
• Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning
• Ensure accurate forecasting and pipeline management for your account portfolio

Cross-Functional Collaboration

• Collaborate with Product and Pre-Sales to shape solution fit
• Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions
• Act as the voice of the customer to internal teams, informing product improvements, service enhancements, and long-term strategic planning
• Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success
• Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward
• Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth

WHAT WE LOOK FOR IN YOU

• Local language skills of assigned region (e.g German - C2 level and fluent in English, as is our internal business language)
• Willingness to travel and meet clients on site (DACH)
• Additional EU languages are an advantage
• Good understanding of logistics and supply chain processes
• Demonstrated success in B2B SaaS enterprise sales or account management
• Proven ability to build and nurture long-lasting relationships
• Confident operating in dynamic, fast-changing environments
• Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results

WHAT WE OFFER YOU

• A culture built on transparency, excellence, and personal development, where your wellbeing and growth truly matter
• Competitive Salary Package
• A flexible and remote working model
• A chance to shape the future of sustainable transportation by supporting customers across Europe
• Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business
• The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform

Alpega hires people from diverse backgrounds, beliefs, and identities. What matters is the work, and that the people doing it have what they need to do it well.

If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, a ndwe'llarrangeit.