Account Manager (Cooperative banking sector of the German market)

Visa; Frankfurt (Oder); Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global payments technology company located in Frankfurt (Oder) is seeking an experienced client manager to drive the adoption of Visa’s products within a major German banking group. The role requires excellent interpersonal and negotiation skills, fluency in both German and English, and a solid understanding of the payments market. This hybrid position involves collaboration with various teams to ensure client satisfaction and business growth. The ideal candidate will have over 5 years of relevant experience and a Master’s degree.

Qualifikationen

• 5 or more years of relevant work experience in client management.
• Experience in the payments business, particularly in cooperative banking.
• Ability to influence stakeholders and drive client strategic plans.

Aufgaben

• Manage relationships with major banking groups to promote Visa products.
• Drive top and bottom-line growth within the client’s organization.
• Engage colleagues across Visa for strategic project contributions.

Kenntnisse

Client management

Interpersonal skills

Commercial acumen

Negotiation skills

Proactive thinking

Ausbildung

University Master’s degree or comparable qualification

Jobbeschreibung

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This role is responsible for actively managing the relationship with one of the largest German banking groups to promote, sell and deploy the full range of Visa products and services and coordinating client projects across the Visa organization.

Key Work Outputs and Accountabilities

Work with banks in the assigned region to identify new and ongoing requirements, introducing products and services which enhance the customer payment experience and support growth for the client’s business with Visa.

Build and oversee relationships across the whole client organisation, including service providers, local banks. Identify key influencers and stay close to identify opportunities and challenges early on.

Assume full responsibility for driving top and bottom-line growth with the banking group’s organisation, ensure delivery of critical projects as well as ongoing business, resolve issues and ensure a high client satisfaction.

Engage with colleagues across Visa, ensuring teams such as marketing, product and consulting are appropriately involved in and contributing to strategic and tactical projects to develop client business proactively.

How Factors

• Focusing on customers and stakeholders • Collaboration within Visa
• Proactive and forward thinking
• Ensuring successful change
• Building credibility
• Act under ambiguity and with divers' political interests.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• 5 or more years of relevant work experience
• Proven experience of having managed a Client to deliver new solutions to grow profitability of a business
• Knowledge and experience of the payments business and financial services especially in cooperative bank sector of the German market
• Excellent interpersonal skills, with the ability to liaise with and influence key stakeholders
• Good Commercial acumen and understanding of the payments market
• Proven ability to develop and deliver client strategic plans to drive value both for the Client and Visa
• Proven influencing, selling and negotiation skills
• University Master’s degree or comparable qualification
• Fluent in German and English

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.