Account Manager

Y-Axis; Berlin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Equity for every employee

Office-first in Düsseldorf (flexible/訪

Job summary

Y-Axis is opening the first Account Manager seat in Germany, based in Düsseldorf with regional coverage across NRW. You will inherit and mature a book of 100 to 200 accounts, build formal account plans, map the customer organisation and drive share-of-wallet growth, reporting to the Head of Finance in the interim.

There is equity for every employee and flexible arrangements around travel for customer visits.

Qualifications

• 2 to 5 years of relevant industry experience, extending to five.
• Ability to build an account plan, map a customer organisation and grow share of wallet.
• Commercial mindset; closing experience is not required.
• Willing to travel to customers across regions (NRW focus).

Responsibilities

• Take over maturing accounts from the AE and grow them.
• Build relationships, write account plans, map the customer organisation and embed across teams.
• Manage a book of roughly 100 to 200 accounts depending on size.
• Target Net Revenue Retention; travel as needed to cover regions.

Skills

Account planning

Relationship mapping

Share of wallet growth

Travel readiness

Self-starting

Commercial mindset

Job description

They went from 12 people to 44 in eighteen months, funded off their own performance, and are heading to around 60. Germany is the next market, and this is the first Account Manager seat in the country.

You are not starting from zero. Five German colleagues are already selling into the market with proven systems behind them. You are the first person to own what happens after those deals land.

• What's strong The big accounts are still up for grabs. Tiering is not yet rigid, so you get at large customers early rather than being parked on a small-account desk for two years
• This is a commercial seat, not a harvester desk. NRR ownership, account plans, share of wallet growth
• Equity for every employee, with the option to take more in exchange for salary. People who joined eighteen months ago are sitting on a six times increase
• Direct reporting line to the Head of Finance and the commercial lead in the interim, which is unusual access for an AM
• More AMs follow on a regional model as the pods build, so you are first rather than newest
• What's demanding There is a real operational load. Most quoting is automated but Germany still has more manual work than the Netherlands, and the automation push is still building
• Systems are being adapted to Germany while you use them. If you need settled process, this will frustrate you
• Travel matters more for this first hire than it will for the ones who follow, because the coverage is practically concentrated in NRW
• Office-first in Düsseldorf. Genuinely flexible around customer visits and real commitments, but the default is that you are in
• The role Take over maturing accounts from the AE and grow them
• Build the relationship, write the account plan, map the customer organisation and embed across it so more volume routes through the platform
• Book of roughly 100 to 200 accounts depending on size
• Target metric is Net Revenue Retention, set against the headroom in the book you inherit rather than a flat number. Accounts already fully committed carry a different expectation to accounts at ten percent share of wallet
• New business is allowed but not part of the target. If you close one, it gets folded in by discussion
• Requirements At least one freight forwarding employer on your CV. Not your whole career, but you need to know how the industry actually works
• 2 to 4 years of relevant industry experience, stretching to 5
• Commercial mindset. You know how to build an account plan, map a customer organisation and grow share of wallet. Closing experience is not required
• Deliberate thinking about the commercial process. A framework is not the point, the consciousness behind it is
• Self-starting and genuinely flexible, comfortable building while flying
• Willing to travel to customers across regions