Weekend Key Account Coordinator | Logistics Customer Support

INGEPSY; Bogotá ciudad; Presencial; COP 33.480.000 - 55.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay package

Descripción de la vacante

Charger Logistics Inc. is seeking a Weekend Customer Service Representative to monitor shipments and provide proactive support during weekend hours in a fast-paced logistics environment.

You will handle track and trace, coordinate appointments, manage exceptions, and ensure accurate information is shared with customers and internal teams to maintain service excellence. Required: 2+ years in sales or account management within transportation/logistics, strong communication, and the ability to work

Formación

• 2+ years of sales and account management experience in transportation and logistics field is preferred.
• Strong verbal, written, and presentation skills.

Responsabilidades

• Monitor and track active shipments during weekend hours.
• Communicate with customers, drivers, and internal teams regarding shipment status and issues.
• Update customer portals and shipment records with accurate information.
• Coordinate pickup and delivery appointments and ensure customer requirements are met.
• Identify and resolve service disruptions and exceptions.
• Handle customer inquiries and complaints with timely solutions.
• Prepare and distribute overnight reports to daytime operations.

Conocimientos

Sales and account management

Customer service

Communication skills

Educación

College degree

Descripción del empleo

Charger Logistics Inc. is seeking a Weekend Customer Service Representative to monitor shipments and provide proactive support during weekend hours in a fast-paced logistics environment.

You will handle track and trace, coordinate appointments, manage exceptions, and ensure accurate information is shared with customers and internal teams to maintain service excellence. Required: 2+ years in sales or account management within transportation/logistics, strong communication, and the ability to work