Logistics Account Specialist

Charger Logistics Inc.; Bogotá; Presencial; COP 22.320.000 - 33.480.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay package

Professional growth career

Descripción de la vacante

Charger Logistics Inc. is seeking a Weekend Dispatcher to monitor shipments, communicate with customers and drivers, and manage track-and-trace activities.

The role focuses on exception management, appointment coordination, and proactive problem resolution to ensure efficient operations and high service levels. The position requires coordination of weekend schedules and close collaboration with internal teams.

Formación

• 2+ years of sales and account management experience in transportation and logistics preferred.
• Strong customer communication and relationship-building abilities.
• Understanding of land transportation processes and industry practices.

Responsabilidades

• Monitor and track shipments; provide real-time visibility and service performance.
• Communicate with customers, drivers, and internal teams about status and issues.
• Update customer portals and shipment records with timely information.
• Coordinate pickup and delivery appointments to meet customer requirements.
• Identify issues and escalate to ensure timely resolution.

Conocimientos

Sales experience

Account management

Transportation knowledge

Negotiation skills

Independent worker

Team player

Descripción del empleo

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We´re looking for a Weekend Dispatcher who is responsible for weekend shipment monitoring, customer communication, track and trace activities, exception management, appointment coordination, operational reporting, and proactive problem resolution to ensure efficient transportation operations and exceptional customer service.

Schedule:

Friday to Monday 8AM to 4PM CST

Monday to Friday 1PM to 10PM CST

Responsibilities:

• Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance.
• Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
• Update customer portals, systems, and shipment records with accurate and timely information.
• Coordinate pickup and delivery appointments and ensure customer requirements are met.
• Identify, escal...

Requirements

• 2+ years of sales and account management experience in transportation and logistics field is preferred.
• Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them.
• Strong knowledge and understanding of land transportation.
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• Ability to function independently with little or no supervision as well as function in a team environment.

Benefits

• Professional growth career
• Competitive pay package

In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge