Track & Trace Logistics Coordinator — Grow in Ops

PRIMO; Medellín; Presencial; COP 13.392.000 - 22.320.000; Jornada completa

Descripción de la vacante

PRIMO is seeking a Track & Trace Representative in Medellín to support shipment visibility and monitoring. You will track dispatches, perform proactive calls, and ensure on-time delivery while handling client inquiries and delivering essential reports.

We value an enthusiastic learner with strong communication and organizational skills, capable of managing multiple tasks and staying proactive in a dynamic logistics environment.

Formación

• Interest in learning and growing within the logistics and transportation industry.
• High energy, proactive attitude, and willingness to learn.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Previous experience is not strictly required, but any exposure to customer service, logistics, or operations will be valued.
• Basic knowledge of Excel and office tools is a plus.

Responsabilidades

• Track dispatched shipments and ensure visibility throughout the logistics process.
• Perform daily check calls to anticipate and prevent potential shipment issues.
• Monitor the delivery process to ensure shipments arrive on time.
• Respond to client inquiries and requests related to shipment transportation.
• Prepare and deliver operational reports required by stakeholders involved in the process.
• Keep internal systems updated with accurate shipment status information.
• Maintain strong and professional relationships with clients and ongoing projects.

Conocimientos

Customer service

Communication

Organization

Multitasking

Excel basics

Herramientas

Excel

Descripción del empleo

PRIMO is seeking a Track & Trace Representative in Medellín to support shipment visibility and monitoring. You will track dispatches, perform proactive calls, and ensure on-time delivery while handling client inquiries and delivering essential reports.

We value an enthusiastic learner with strong communication and organizational skills, capable of managing multiple tasks and staying proactive in a dynamic logistics environment.